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Participant
July 27, 2020
Question

Error code 305

  • July 27, 2020
  • 2 replies
  • 4537 views

Hello, 

 

I try to install Photoshop on my PC, after reaching 90% it says Error code 305 and wont install the program.

I am not sure what is the reason. 

Attached a screen shot

 

Thank you

Rona

 

This topic has been closed for replies.

2 replies

Community Expert
July 27, 2020

The official documentation on the error states the following

 

Error code 305: App Installation or update failed
Error code 305 indicates an installation or update failure.

Solution

Try the following solutions in order:

1. Click Retry to download and install or update the app again.

2. Restart the computer, and try to install or update the app again

 

Also trying by disabling any firewall and Antivirus you might have installed

 

-Manan

-Manan
Participant
August 15, 2020

Hi there,

 

I'm having a similar issue with Adobe Illustrator where error code 305 pops up at 90% update.

I've retried the download so many times now, restarted my computer, and even turned off firewall but nothing seems to work. 

 

I have now uninstalled and tried reinstalling, but again error 305 at 90%.

 

Please help. I have so much work that I can't access right now.. Thank you!

July 27, 2020

Moving to the Download & Install forum from Photoshop