• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error Code:46

Explorer ,
Sep 11, 2015 Sep 11, 2015

Copy link to clipboard

Copied

I'm trying to install  the Creative Cloud Desktop application and I'm  getting this error message: Installer was unable to access a critical file/directory. Error Code:46

Please try reinstalling  again.

Well, I have tried at least 5 times, and the same error message pops up each time.

What am I doing wrong? I'd would greatly appreciate your help.

TOPICS
Creative Cloud

Views

9.3K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Sep 12, 2015 Sep 12, 2015

Hi,

This link might help: Can't install Creative Cloud Setup - error code 46

Regards,

Sheena

Votes

Translate

Translate
Adobe Employee ,
Sep 12, 2015 Sep 12, 2015

Copy link to clipboard

Copied

Hi,

This link might help: Can't install Creative Cloud Setup - error code 46

Regards,

Sheena

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Sep 12, 2015 Sep 12, 2015

Copy link to clipboard

Copied

Thank you very much, Sheena. I appreciate your taking the time to help. Problem has been solved.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 12, 2015 Sep 12, 2015

Copy link to clipboard

Copied

You are welcome!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 10, 2024 Jul 10, 2024

Copy link to clipboard

Copied

Hi Sheena the link doesn't work. Please post it again.

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 10, 2024 Jul 10, 2024

Copy link to clipboard

Copied

this thread is almost 10 years old.  things change.

 

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error46

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jul 11, 2024 Jul 11, 2024

Copy link to clipboard

Copied

LATEST

Did you try the suggested steps in the article shared by the expert above? Did it help? Let us know.

 

Thanks,

Shivangi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines