Exit Code: 126 Validation error and Exit Code: 123 trying to install XD

[Fred Kempf]

Hi guys,

I try to install illustrator CC and Experience Design CC for 3 days now and i always have the "download error" warning.

Any clue how to fix this ?

I'm using a mac with Yosemite 10.10.5

Thx !

Logs below :

Exit Code: 126

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 2 warnings(s)

FATAL: Fatal Error '126' occurred while download

FATAL: Error occurred in download of package (Name: coreAssets Version: 0.5.0). Error code: '126'

WARN: Invalid arguments to utilDecodeBase64Data.

WARN: Invalid arguments to utilDecodeBase64Data.

-------------------------------------------------------------------------------------

Exit Code: 126

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 2 warnings(s)

FATAL: Fatal Error '126' occurred while download

FATAL: Error occurred in download of package (Name: AdobeIllustrator19-Core Version: 19.2.1.147). Error code: '126'

WARN: Invalid arguments to utilDecodeBase64Data.

WARN: Invalid arguments to utilDecodeBase64Data.

-------------------------------------------------------------------------------------

[Fred Kempf]

Thanks a lot for your feedback Karen.

I'm quite sure i must have the same issue.

Now, reinstalling Yosemite sounds like a big deal on my production computer...

May be i should look how to uninstall/reinstall Flash first and see how it goes ....

I'll let you know.

anyway, thanks a lot guys !

[Karen Beal]

Hope it is of some help… it only took our consultant about a half hour to reinstall Yosemite… without affecting anything else. So it may just be an anomaly that flash was crashing the reinstall but fingers crossed!

[Jeffrey_A_Wright]

Thank you for the update Karen!

[David Alcala - Adobe]

Fred - Thanks for letting us know you're still getting the Exit Code 123 error.  Can you send me your contact info via direct message so we can have our Creative Cloud installer team contact you?  Thanks.

Karen - I believe Preran on the support team already got your contact information.

You should both hear from the Creative Cloud installer team soon hopefully.  Thanks for your patience with this problem.

[Govardhan.V]

If you still get same error , for confirmation purpose , try downloading from direct link and see whether you are able to download :

http://prodesigntools.com/adobe-cc-2015-direct-download-links.html