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i read all discussion forum and i didn't find the solution for this problem !!
I've had enough of this bullshit!!!
Exit Code: 191
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 2 error(s), 0 warnings(s)
FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:0.6.16.7
FATAL: Error occurred in install of package (Name: UWPAssets Version: 0.6.16.7). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Adobe\Adobe Creative Cloud\HDCore\HDHelper.exe failed to install UWP app with xml
Adobe.CC.XD
C:\adobeTemp\ETR6EAB.tmp\1\SparklerApp\SparklerApp.appxbundle
0.6.16.7
x64
CN=Adobe Systems Incorporated, OU=Adobe Systems, O=Adobe Systems Incorporated, L=San Jose, S=California, C=US, SERIALNUMBER=2748129, OID.2.5.4.15=Private Organization, OID.1.3.6.1.4.1.311.60.2.1.2=Delaware, OID.1.3.6.1.4.1.311.60.2.1.3=US
adbxd:
Microsoft.VCLibs.140.00
14.0.24123.0
x64
CN=Microsoft Corporation, O=Microsoft Corporation, L=Redmond, S=Washington, C=US
C:\adobeTemp\ETR6EAB.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx
false
with error code -1073740791
ERROR: Failed to install UWP Appx Package
-------------------------------------------------------------------------------------
Pleas follow the below link in order to fix this issue.
Installer issue with exit code 191
Please let me know if this works or if any further assistance is required. Thanks!
Regards
Himanshu Gupta
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using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here and, when available, click 'still need help', http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Pleas follow the below link in order to fix this issue.
Installer issue with exit code 191
Please let me know if this works or if any further assistance is required. Thanks!
Regards
Himanshu Gupta
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Moving to Creative Cloud Download & Install
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Hi Have had the same problem for months, but finally it now works, it seem to be a Microsoft store problem. Follow the instructions below . . .
To reset
Good luck everyone
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I have followed every step other than completely uninstalling all the apps and the Creative Cloud app and still get the same error.
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I'm Still having this annoying problem even though i tried everything
what to do???!!
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I ended up being able to uninstall the old XD installs and then was able to install the new version
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If anybody else is stuck here, this is what worked for me:
- CTRL+R then type appwiz.cpl hit enter
sort by name and find the latest entry of the "microsoft visual c++ redistributable", and right click and choose "change" and choose "repair"
let it repair and then if it says "restart" don't restart yet.
repeat this process for every c++ redistributable item on the list. I did all the 2017 and 2013 ones and then restarted the computer.
and the setup went through.
and actually I noticed that even though the setup was reported to be a failure by adobe cc app, I could still see XD on my installed programs list but before the C++ repair operation XD would never launch. after I did the repairs I could launch XD. and interestingly even at that point XD wasn't marked as installed on my adobe cc app. never the less, I tried the setup one more time and it worked.