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Inspiring
May 10, 2016
Question

Goodbye Adobe

  • May 10, 2016
  • 9 replies
  • 8933 views

You have ruined my day for the last time. I've worked with you for 20 years and I've had enough of programs that are bloated, slow, crash prone and simply don't do what they say they're going to do. I am getting rid of Creative Cloud. There are alternatives to Adobe and here is an article that shows you many of them. http://mac.appstorm.net/?s=alternative+apps+to+everything+in+adobe+creative+cloud&blog=mac&term=reviews

I hope this lazy, greedy company gets the fate it deserves.

Have a nice day!

    This topic has been closed for replies.

    9 replies

    Participating Frequently
    May 15, 2020

    I did the same today. I've been a user since 1993/4. I absolutely hate the subscription model they now use and the pricing associated. The software is old fashioned in comparison to Affinity and the service is rubbish. It was time to leave.

    Inspiring
    July 10, 2016

    I understand your frustration. It happened to me, too.

    You are on a deadline and something doesn't work.

    My tips to check your system (I'm on a Mac, too)

    1. What's your operating system? If you are still using a very old OS X version like Snow Leopard, you are prone to run into problems.

    2. Take your computer to the Apple store and check the RAM. I remember once having bad RAM on one of my systems. Also, I once had a malfunctioning graphics card.

    3. Generally check if you installed all of the updates (Apple and Adobe)

    4. If you are having a particular problem that hinders your work, I suggest you describe what's happening, and include your system info (OS version, RAM, computer type, etc.)

    I also think that the subscription model is a temptation for Adobe to slacken off - as the payment comes in anyway each month. I hope they get a hold on that temptation, and include smaller updates that take care of the bugs.

    System stability and reliability is much more important than new features (who has the time to study new features anyway - here's the tip to Adobe to include a section where they have workshops that introduce the new features in detail - I wouldn't mind getting an email to tell me about it, as long as it doesn't include a sales pitch).

    kimsforum
    Inspiring
    June 17, 2016

    Would you consider using CS6 instead of Creative Cloud?

    Participating Frequently
    June 17, 2016

    I would have preferred to buy CS6, but I'm not going to plunk down $400 without guarantees that Adobe will continue to update and sport it.  I had CS5 and Lightroom, but couldn't apply the latest Lightroom update or camera raw without having CS6, so couldn't get support for my new camera.  So, I didn't want to get stuck if CS6 is their last release for their non-cloud software.  And at this point I don't know if CS6 has all the same features or not.  But I do hate cloud software.  Haven't used one yet that is any good.

    Michael J. Hoffman
    Community Expert
    Community Expert
    June 17, 2016

    CS6 is in fact not being updated beyond minor things. There are already quite a large number of new features introduced in the CC versions that will never be available in CS6.

    The CC versions are not cloud software, however. They are regular programs that are installed on your machine, the same as any other. The "Cloud" branding refers more to the connectivity and integration of the products.

    Mike

    Participating Frequently
    June 13, 2016

    I feel your pain.  I've used Photoshop for many years and Lightroom for about 1.5 years now.  A couple months ago I took the plunge with the Creative Cloud version and while I like some of the new features like Dehaze in Lightroom, the performance has been terrible. The latest update that I installed 3 days ago has made the situation much worse.   It is sucking down 74 - 95% of the memory, pretty much locking up my PC.  I cannot get any work done.   Seems to launch a number of CEPHtmlEngine processes that are taking up this memory.  Also, I've noticed when I close lightroom lightroom.exe still remains in the processes sucking down 2 million K of memory.  And it won't die if I try to kill it in task manager.   I have to reboot to get rid of it.  Insanity.  I'm not a fan of cloud applications and this one makes me even less of a fan.  Never had these kinds of problems with the non-cloud versions.

    Terri Stevens
    Legend
    June 13, 2016

    that process is the worse bug currently in Photoshop and I think Adobe should hold their head in shame for not bringing out a patch for it by now. Six months with a bug that ubiquitous affecting CC is really not acceptable. You will probably find the problem improves if you close and keep closed the library panel in any Creative Cloud application that uses libraries.

    Participating Frequently
    June 14, 2016

    In an attempt to resolve the issue, I thought I'd install the latest Windows Updates.  Well, they wouldn't even download.  Had to go through some rigamarole just to get them to install.   However, after I did all of that, the performance improved slightly.  At least it wasn't totally locking up.   But what I did was take screenshots of task manager showing the cpu and memory usage after doing certain operations.  I found that I have to change the way I work in order for the PC not to lock up.  In the past I might adjust 10 or 12 photos in Lightroom and export them to Photoshop, then work on further adjustments there.   Now, just one or two pics a time.  I think what I may do is not have it automatically bring up the photo in Photoshop.  Just export them all to the disk drive and then when I am done with Lightroom, close it an open Photoshop to continue my work.   What a royal pain!  I'm going to contact support this week with my documented findings.

    If you are looking for an Adobe alternative, I suggest Corel's Paintshop Pro.   It's almost as good as Photoshop and it's fairly inexpensive.  At Christmastime Amazon usually has it on sale for $39 - $59 and it's quite a bargain.

    June 7, 2016

    Since I find the prior post pertinent and finding that this forum is without any place to actually ask a question - "just spend a few MORE hours browsing irrelevant issues and forget about ever stumbling across a text box which is labeled 'ask your question here'," here's my reply -

    I purchased the original CS(1) in 2002 and used it for many years. When I attempted to either do a Windows System Restore, or to upgrade Adobe Acrobat, about 2009, all my CS applications became inactivated. I contacted Adobe & I was offered a copy of CS2 as an internet download. I successfully downloaded CS2 and until recently used it. (Mainly Photoshop) I have now had computer hardware problems & it appears that my hard drive will have to be wiped clean, or replaced and all programs reinstalled. The Adobe forums state that old authorization codes will no longer work. I am interested in the old versions of Adobe Photoshop & I would like to know if a license may be purchased to activate CS2 (with no tech support needed)? I see numerous CS2 software collections listed on eBay. I purchased a license for CS(1). Has this expired? Or can I use CS2? Or do these Software collections expire? I would be happy to purchase a CS2 Collection and even to pay Adobe for a license to use this software (legally). The prospect of having my programs and my data 'in the Clouds' is not very appealing. - This refers to MS XP and I'm not going to upgrade to any other OS.

    R Neil Haugen
    Legend
    June 7, 2016

    The activation info would need more staffer-type assistance ... RameezKhan​ or Kevin-Monahan​ perchance?

    As to the other part ... neither the programs or your media would be 'in the cloud' with the CC programs ... which is one of those things that confuses many people about the way Adobe named this style of product lines. The programs are downloaded to your computer, and of course all the media is on your computer ... so for basic operation it's the same.

    What there is available over 'the cloud' are other assets like stock libraries, viewing/using the Behance system, with all the various creative people posting projects & stuff there to view, and syncing your work-spaces & keyboard shortcut setup so if working on another machine, you can 'sync' that to your usual working manner.

    You can if you choose store a small amount of info on 'your' library out there ... but that's about it for 'cloud' data use. Well, if you really get into it, there are more options ... but I don't think most people use them that much, while some really DO use it all.

    Neil

    Everyone's mileage always varies ...
    May 23, 2016

    I can understand your frustration. However I personally feel that Photoshop is still the best for some obvious reasons -

    1) Its the oldest software and pioneer in Graphic designing so the interface is more familiar to me and other designers.

    2) Secondly it offers many features under one software and for many tasks that I regularly perform I need not look for another software.

    I love this software and will continue to use it forever I am sure.

    Terri Stevens
    Legend
    May 23, 2016

    Adobe does have its faults and sometimes can be frustrating, but like you , I think it is far and away the best software company in the world for creative professionals and enthusiastic hobbyists. When you think that the company began largely as a developer of a printer language, Postscript and an associated font library and look at what it is today, its quite amazing.

    The subscription model gets criticized but in the case of Photoshop it has given access to thousands of people who otherwise would not be able to afford to buy the programs. Even with the entire Creative Cloud suite its pretty good value for money. People forget that Premiere,Indesign, Illustrator etc when bought together used to cost thousands to buy and even at the subscription price takes years of subscribing before the cost of buying becomes better value. In some countries its even possible to get a tax concession as leasing the software is part and parcel of running a business.

    There is some talk of Apple looking on Adobe as an acquisition target which would be a disaster as they traditionally believe in selling on an exclusivity basis and I suspect would position Adobe solely as a high end software developer again like Autodesk. Those rumors have been around for several years now, but as the pile of cash Apple is sitting on grows and grows, its inevitable sooner or later they will buy something. I only hope Adobe don't let it be them.

    John T Smith
    Community Expert
    Community Expert
    May 23, 2016

    >hope Adobe don't let it be them

    Adobe is a stock company, so anyone who buys a majority of the stock runs the company

    Subject, of course, to US laws concerning creating a monopoly

    Benjamin Root
    Legend
    May 10, 2016

    I'm considering moving this to Community Connections. Everyone okay with that?

    c.pfaffenbichler
    Community Expert
    Community Expert
    May 10, 2016

    Everyone okay with that?

    No protest from my side.

    the increase in efficiency will be worth any lost business

    Have you tested the alternative software exhaustively yet?

    Inspiring
    May 11, 2016

    Perfectly willing to have you move it.

    No I haven't tested any new software. Currently testing Hype, and quite pleased. Hasn't crashed yet and works pretty fast.

    As for telling the client I can't do what he wants, I'm a small shop with a lot of small business clients. They generally leave design decisions up to me and they're generally very happy.

    I wonder if Adobe thinks about how many jack-of-all-trade customers they have? Some programs I use only every few months and have to learn them all over every time.

    Terri Stevens
    Legend
    May 10, 2016

    If you think any of the apps in your link are Photoshop beaters then think again as they are not. If you seriously want an alternative try Affinity, Gimp, Sketch or Corel Painter 2016. I would say only Painter comes even close to matching Photoshop and in some areas beats it hands down, but its much harder to learn with an even steeper learning curve than PS.

    I can't say I have problems with slowness and true bugs in the current build are actually hard to find. Adobe's marketing though is unfortunate as they imply Photoshop is suitable for just about anyone and its not, that's the whole purpose of having Elements in their catalogue. Photoshop is and always will be a high end  professional tool that amateurs can dabble in, so lets not pretend everything is going to be easy going for casual users who want professional results without professional skills. It sounds to me as if you'll be happier with something less demanding so good luck with whatever you migrate too.

    Terri

    c.pfaffenbichler
    Community Expert
    Community Expert
    May 10, 2016
    Photoshop is and always will be a high end  professional tool

    As the OP made a point of mentioning the length of time they have worked with Adobe product/s they probably consider themselves an experienced user.

    Though based on their Forum activity (Dreamweaver, Animate, …) I wonder if they may not have picked the Photoshop Forum kind of by mistake.

    Inspiring
    May 10, 2016

    Thanks, all, for your posts here. You're right I am just venting, and I could have chosen any forum, but I am finished with Adobe for good. I find it fascinating that such a huge company can produce such mediocre results. I think its long, profitable ride is over.

    c.pfaffenbichler
    Community Expert
    Community Expert
    May 10, 2016

    This is a user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.

    I find your post unfortunate.

    programs that are bloated, slow, crash prone and simply don't do what they say they're going to do

    may qualify as a rant but not as a proper description of the issues that have frustrated you so.

    Consequently you do not diminish a possible suspicion that your problems with Adobe software might have been your own fault (in part at least).

    I think the regulars on this Forum are naturally not ignorant of Photoshop bugs and issues (including ones concerning Adobe in general) but still are able to get their work done with the application.