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Help with CS5 install

New Here ,
Dec 07, 2011 Dec 07, 2011

During installation process, the program stopped at 99% and said I need to close Safari but its not open.  What can I do to continue?

Did this occur because we started the Install with Safari open?  Do I need to re-start the entire process with it closed?

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correct answers 1 Correct answer

Adobe Employee , Dec 07, 2011 Dec 07, 2011

Ultimate0024 can you go under the Apple Menu and select Force Quit.  Do you see Safari listed as a program which is active?

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Adobe Employee ,
Dec 07, 2011 Dec 07, 2011

Ultimate0024 can you go under the Apple Menu and select Force Quit.  Do you see Safari listed as a program which is active?

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New Here ,
Dec 07, 2011 Dec 07, 2011

Thank you - it worked!!!

Sent via DroidX2 on Verizon Wireless™

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Adobe Employee ,
Dec 07, 2011 Dec 07, 2011
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Excellent great to hear!  Enjoy your Adobe software Ultimate0024!

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