Skip to main content
Known Participant
December 28, 2015
질문

How do I download my CS6 perpetual licence product on my old refreshed and upgraded computer?

  • December 28, 2015
  • 1 답변
  • 1240 조회

I have an older Microsoft XP computer that I had erased and had installed Windows 10. The CS6 design premium was erased like everything else. I want to install CS6 (perpetual licence) again on this computer, but I don't know how. Also the last physical disks I have go back to CS3 and so that is the last Serial Number I have. I upgraded CS3 to CS6, but I can't find any (new or old) serial number, if it even had one (upgraded online). On my newest computer which contains my Creative Cloud subscription, I have a few CS6 programs (Dreamweaver, Illustrator, Bridge, Fireworks, Photoshop, InDesign...) still on it, but none have the CS6 Serial Number. How can I install my old CS6 on my old (with new operating system) computer? Thank you for your help.

이 주제는 답변이 닫혔습니다.

1 답변

John T Smith
Community Expert
Community Expert
December 28, 2015

All non-Cloud programs REQUIRE a serial number (you should be as careful storing serial numbers as would be with hundred dollar bills) so if you do find your serial number(s) be sure to keep them in a safe place

Lost information - reply #1 in https://forums.adobe.com/thread/2008767 (programs to find in Mac or Windows)

https://accounts.adobe.com/ then click Plans & Products at the top

Does your serial number show on your account page?

Find your serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Download & Install instructions https://forums.adobe.com/thread/2003339 may help

-includes a link to go to a page to download Adobe programs if you don't have a disc or drive

Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

MVJ-IT작성자
Known Participant
December 28, 2015

Thank you, John. I am actually very careful with serial numbers.

I have the CS3 serial number and it also shows up on the accounts page. CS6 was downloaded online, so it must have used the same serial number. You would think Adobe would have it. I have been with them since Photoshop 4 and Illustrator 7 and the precursor of InDesign.


I will read all your links and see what happens. It's a place to start. Thank you very much.