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How do I download Photoshop CS5?

New Here ,
Oct 17, 2013 Oct 17, 2013

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I have a new replacement computer and i wish to install my copy of Photoshop on it which I have only as a download for which I have the key. how do I do it?

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correct answers 1 Correct answer

Adobe Employee , Oct 17, 2013 Oct 17, 2013

Hi blobfan1,

If it is a retail purchase then you try installing from here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Please do not forget to read "very important instructions" before download .

 

Regarding the technical specification, please check from here:http://prodesigntools.com/products/adobe-cs5-system-requirements.html

Regards,

Rajshree

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Community Expert ,
Oct 17, 2013 Oct 17, 2013

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Which version of Photoshop do you have?

Which operating system?

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New Here ,
Oct 17, 2013 Oct 17, 2013

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CS5

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New Here ,
Oct 17, 2013 Oct 17, 2013

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I have a copy of Photoshop CS5 which I bought as a download and I now wish

to install it on my new computer which has windows 8. How do I do it? I have

the product key.

Blobfan

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Adobe Employee ,
Oct 17, 2013 Oct 17, 2013

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Hi blobfan1,

If it is a retail purchase then you try installing from here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Please do not forget to read "very important instructions" before download .

 

Regarding the technical specification, please check from here:http://prodesigntools.com/products/adobe-cs5-system-requirements.html

Regards,

Rajshree

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New Here ,
Oct 17, 2013 Oct 17, 2013

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Hi Rajshree,

It’s not a trial version of Photoshop CS5 that I want to install. It’s the full CS5 suite including Bridge. I just have the product key and my password is adobe 123

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Adobe Employee ,
Oct 17, 2013 Oct 17, 2013

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Hi Blobfan,

I have checked & confirmed about your order, this trial version when downloaded will give an option of installing the purchased version.

when extracted after download, it will show option to run trial or use the serial number. please enter the serial number & it will ask you to sign in, thus it will be reinstalled.

Please decativate it from the previous machine befre uninstalling it from there.

Regards,

Rajshree

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New Here ,
Oct 17, 2013 Oct 17, 2013

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Hi Rajshree

I cannot install the downloader because I get the message error 100 cannot communicate with Adobe even though the ID (jan.zajac4@virgin.net <mailto:jan.zajac4@virgin.net> ) and password (blobfan1) should be right

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Adobe Employee ,
Oct 17, 2013 Oct 17, 2013

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Hi blobfan1,

You can use this workaround:-

1. open this link : http://www.adobe.com/downloads.edu.html?promoid=JZEFS

2. in the next tab, please open this link:- http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

3.Download both the files & save it to desktop,

4.Now you can install.

Hope this works, incase it does not, please let us know.

Regards,

Rajshree

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New Here ,
Oct 17, 2013 Oct 17, 2013

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If I open the two links and then try to download the application the run tab is ‘greyed’ and won’t work

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Adobe Employee ,
Oct 17, 2013 Oct 17, 2013

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Hi blobfan1,

I have send you an email at your email provided by you, please check it & confirm

Regards,

Rajshree

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New Here ,
Oct 17, 2013 Oct 17, 2013

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Yes I have received this email at jan.zajac4@virgin.net <mailto:jan.zajac4@virgin.net> . Do you mean another email address?

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