How do I install Illustrator CS5 from a CD on a macbook pro?

[choupitte]

The instructions says to "navigate to the application folder found at the root level on your disk, double-click Install.app, and then follow the on-screen instructions." But I cannot find any of .app file and have no more ideas. Please help

[Anupriya Khare]

You may download CS5 online using Download CS5 products

Regards

Anupriya Khare

[choupitte]

thanks.

I finally ditched the CD and downloaded the product.

Now for the 3rd time trying to run the installer, it gets stuck at 14% (AdobeHelp) with the time going up to 300minutes!

[Anupriya Khare]

Let us wait for few minutes. Please provide the screenshot in case an error message is there.

[choupitte]

why is my serial number invalid now????? this is really frustrating

it is the same one on my product page in my Adobe ID

[John T Smith]

Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 may help

[choupitte]

I wonder: is the CD only for windows platform or it doesn't matter?

I just bought the illustrator one and at the time I only had a PC so it didn't matter.

now 3 hours later for trying to install this, I wonder 😕

[Anupriya Khare]

Please refer to the links below.

• Invalid serial number error
• Error "The serial number is not valid for this product" | Creative Suite

Hope this will help you.

[Del Z]

Hi Choupitte,

If your CS5 Illustrator serial number was purchased for Windows, it will not work for Mac. CS5 programs are platform specific.

[choupitte]

The cd came with a course I had purchased. It only says "education" on it, no specifications for which platform.

How would I go about verifying that?

[Del Z]

Hi Choupitte,

If you had this program installed on a Windows machine previously and your Mac is not accepting the serial number, it is most likely a Windows version. You may be able to run it on your Mac if you install Windows via Bootcamp or similar program, but there is no guarantee.

[choupitte · Accepted solution]

And this concludes hours of frustration!

I managed to install it on the windows side and it works.

Thanks everyone

[Del Z]

Sorry it was so frustrating, but I'm glad you got it installed. Happy creating!

Best,

Del