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Dee347
Participant
February 7, 2020
해결됨

How do I unistall PS, LR and Bridge. (I cancelled CC during the trial period.)

  • February 7, 2020
  • 1 답변
  • 448 조회

I cancelled CC during the trail period, but now find I cant uninstall Photoshop, Lightroom and Bridge.  Tried to uninstall all 3 through the normal Windows 10 control panel uninstall function but all three programs are still in my C drive.  How do I uninstall all three of them as I do not want them.  Also how do I stop the Creative Cloud from running on my computer.  Takes longer to boot up now that is running on start up.

이 주제는 답변이 닫혔습니다.
최고의 답변: Dee347
I was able to download them again from the cloud and was able to uninstall
all of them using CC.
Thanks for helping.

1 답변

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
February 7, 2020

I uninstall apps the usual way with my operating system's settings (search for add/remove programs). 

 

Or you can uninstall from your Creative Cloud desktop app.  

 

Afterwards, run the Adobe Cleaner Tool below to wipe residual files off your system.

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Nancy O'Shea— Product User & Community Expert
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Dee347작성자
Participant
February 7, 2020
I uninstalled all 3 the normal way through the windows control panel and
also ran the adobe cleaner tool. The programs are still showing in my C
drive and when I click on them they start to run then give me a error
message. Since I cancelled during the trial I can no longer download them
again to try to fix the error so I can attempt to uninstall again. HELP!
D
Dee347작성자답변
Participant
February 8, 2020
I was able to download them again from the cloud and was able to uninstall
all of them using CC.
Thanks for helping.
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