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Participant
December 15, 2015
질문

I am sending an invitation to one of my team but they are not receiving it

  • December 15, 2015
  • 1 답변
  • 379 조회

I am team manager and I have sent an invitation to one of my team but it is not arriving. It is not in the spam folder. I am at a loss what to do.

Help please

이 주제는 답변이 닫혔습니다.

1 답변

Atul_Saini
Legend
December 15, 2015

Here is what your team members can try if they Didn't receive expected e-mail from Adobe. You may also try to resend the invitation, if that doesn't help please Contact Customer Care - Creative Cloud for teams.

Participant
December 15, 2015

I have checked with our administrators and no email has been sent from Adobe to my team member. It is not on our exchange server. I have chatted with Adobe and was just pointed to a list of things to do which I have already done. The problem is on the Adobe side and they are not solving it. Very frustrated

Atul_Saini
Legend
December 15, 2015

Kindly respond to private message that I have sent to you.