I cannot sign-in to Creative Cloud, every time I log in, it says "You have been logged out" and tells me to sign in again.

[vc552000]

I have tired re-installing it, and tried all the troubleshooting suggested, including deleting the .db file. Nothing works. I need to reinstall my LR6 from DVD, but I cannot do so unless Creative Cloud is working. This new system is a pain to get working correctly. Please help.

(Windows 7 Ultimate on PC)

[Rajashree Bhattacharya · Accepted solution]

You may refer to :

• Adobe Creative Cloud sign-in errors
• "You've been signed out" error every time I try to sign into Creative Cloud desktop application.

Hope it helps you.

Thanks

Rajashree

[vc552000]

Thank you, that process worked and I can sign in. However, I still cannot reinstall my DVD version of LR6, as it is telling me to download the "Adobe Support Advisor". Please advise, thanks.

[Pattie-F]

I am moving this post to the Downloading, Installing, Setting Up forum