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December 17, 2020
질문

i have only the SN# what are my options

  • December 17, 2020
  • 1 답변
  • 131 조회

so i purchaced adobe photoshop lightroom 5 while back. im wanting to get back into photo editing but my lightroom room information is on my old computer that crashed yrs ago. however i still have that super long SN# that came with the software box. i have no software  CD toi down load lightroom iether. what are my options or do i just need but another lightroom software program again? my email is REMOVED due to scammers

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1 답변

John T Smith
Community Expert
Community Expert
December 17, 2020

Adobe has removed ALL public download links for serial number programs
-links are ONLY available to someone who purchased a download from Adobe
.
For serial number programs you may download ONLY if you bought direct from Adobe via download
-Log-in to your account and click this link https://account.adobe.com/products
--click Order history on the left and then the link to your order that will show on the right
--and finally click the link "Downloads and serial numbers" that will appear
---as always, write the serial number in a text file AND copy that text file and the
---download file(s) to an external drive (or two) to be sure you have what you need
-if you did not buy direct from Adobe via download you must find your original install
-if you have an Education or volume license you MUST use your original media
--the link for an Education or volume license download is not available at all
-if you bought a disc and don't have a drive you will need to buy an external USB drive
-if you bought and lost a disc Adobe does not provide a replacement via download
-if you bought a download from a 3rd party vendor you will need to contact that vendor