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I'm trying to install Captivate on my computer, but I am receiving an error that this product can only be installed on a 64-bit system

New Here ,
Mar 22, 2016 Mar 22, 2016

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I'm trying to install Captivate on my computer, but I am receiving an error that this product can only be installed on a 64-bit system..

Not sue where to go from here?

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correct answers 1 Correct answer

New Here , Mar 22, 2016 Mar 22, 2016

Hi Maurice,

Thank you for replying, I believe a 32 bit operating system. I ended up Googling I found a download for Captivate 8 for 32 bit, but I cannot seem to find Captivate 9 for 32 bit download...

Adobe - Adobe Captivate Support Center : Downloads

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Community Expert ,
Mar 22, 2016 Mar 22, 2016

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Hi christiney7977684,

which Operating System do you have? Does it support 64-bit?

Kind Regards,
Maurice

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New Here ,
Mar 22, 2016 Mar 22, 2016

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Hi Maurice,

Thank you for replying, I believe a 32 bit operating system. I ended up Googling I found a download for Captivate 8 for 32 bit, but I cannot seem to find Captivate 9 for 32 bit download...

Adobe - Adobe Captivate Support Center : Downloads

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Community Expert ,
Mar 22, 2016 Mar 22, 2016

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Hi again


To find out what bit your OS has, follow these steps: Win 7 / 8 & 8.1 / 10
It do looks like
Captivate 8 is indeed the last supporting 32-bit version, unfortunately...

Kind Regards,
Maurice

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