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I've been getting error code 306 for months

New Here ,
Dec 29, 2021 Dec 29, 2021

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For MONTHS now my apps will not update on Windows 11. This is getting rediculous. To update my apps, I have to run the Adobe Cleaner, remove everything, and reinstall again. After a week or so, the updates fail AGAIN! What is the solution? Windows 11 has been out long enough for this not to be an issue. I also have a Mac, and the updates happen without fail. I'm paying good money every month for the full Adobe Suite, plus Stock Photos, and I am getting very frustrated with this issue.

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Creative Cloud , Installation

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Community Expert ,
Dec 29, 2021 Dec 29, 2021

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There don't seem to be widespread reports of error code 306 but there are other reports of this on Windows 11. Adobe indicates that it's a downloading issue.

 

Now of course that may or may not directly apply to your specific case. However, have you tried on a Windows 10 machine? That might indicate if it's an Adobe issue or a Microsoft issue.

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