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Impossibilité d'ouvrir mes logiciels adobe avec Catalina

New Here ,
Oct 28, 2019 Oct 28, 2019

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Bonjour,

Je n'arrive plus à ouvrir mes logiciels Adobe (notamment photoshop, illustrator et indesign) depuis le passage à Catalina. Et je ne sais pas où mettre à jour. Je suis passée par Creative cloud pensant que cela fonctionnerait mais le picto de photoshop et tous mes logiciels sont toujours barrés.

Merci pour votre aide si vous avez une solution.

RR666

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Community Expert ,
Oct 28, 2019 Oct 28, 2019

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There are problems with Catalina - you should always wait for AT LEAST a month befeore upgrading to a new operating system, to be sure that all of the programs you use are going to keep working properly
.
Read all of the replies in this message when you have a problem with Catalina
-includes two links on how to revert to a previous operating system
https://community.adobe.com/t5/Get-Started/Catalina-upgrade-breaks-Photoshop-and-Illustrator/td-p/10...

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New Here ,
Oct 29, 2019 Oct 29, 2019

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LATEST

Thank you for your help. I'm going to wait. I prefer to avoid cleaning everything. Better for me to wait.

 

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Community Expert ,
Oct 28, 2019 Oct 28, 2019

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  1. Revert back to your old operating system.
    https://macpaw.com/how-to/downgrade-from-catalina
  2. Uninstall Creative Cloud apps with the Cleaner Tool.
    https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
  3. Restart computer.
  4. Upgrade to Catalina.
  5. Only the latest Creative Cloud versions will run on Catalina.
    https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html
Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Oct 29, 2019 Oct 29, 2019

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Thanks for the help

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