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R
RosaRoy666
Participant
October 28, 2019
Question

Impossibilité d'ouvrir mes logiciels adobe avec Catalina

  • October 28, 2019
  • 3 replies
  • 285 views

Bonjour,

Je n'arrive plus à ouvrir mes logiciels Adobe (notamment photoshop, illustrator et indesign) depuis le passage à Catalina. Et je ne sais pas où mettre à jour. Je suis passée par Creative cloud pensant que cela fonctionnerait mais le picto de photoshop et tous mes logiciels sont toujours barrés.

Merci pour votre aide si vous avez une solution.

RR666

    This topic has been closed for replies.

    3 replies

    R
    RosaRoy666Author
    Participant
    October 29, 2019

    Thanks for the help

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    October 28, 2019
    1. Revert back to your old operating system.
      https://macpaw.com/how-to/downgrade-from-catalina
    2. Uninstall Creative Cloud apps with the Cleaner Tool.
      https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
    3. Restart computer.
    4. Upgrade to Catalina.
    5. Only the latest Creative Cloud versions will run on Catalina.
      https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html
    Nancy O'Shea— Product User & Community Expert
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      October 28, 2019

      There are problems with Catalina - you should always wait for AT LEAST a month befeore upgrading to a new operating system, to be sure that all of the programs you use are going to keep working properly
      .
      Read all of the replies in this message when you have a problem with Catalina
      -includes two links on how to revert to a previous operating system
      https://community.adobe.com/t5/Get-Started/Catalina-upgrade-breaks-Photoshop-and-Illustrator/td-p/10668337

      R
      RosaRoy666Author
      Participant
      October 29, 2019

      Thank you for your help. I'm going to wait. I prefer to avoid cleaning everything. Better for me to wait.

       

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