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initializing creative cloud

Jul 06, 2023 Jul 06, 2023
stuck on initializing creative cloud, Creative Cloud is taking longer than usual to load.
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correct answers 1 Correct answer

kglad Community Expert
Community Expert , Jul 06, 2023 Jul 06, 2023

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every

...
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replies 26 Replies 26
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James354341835m9e
New Here ,
Feb 15, 2024 Feb 15, 2024
In Response To James354341835m9e

Scratch that. I am blocked from seeing the screen caps I've uploaded. Works fine from home PC.

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kglad Community Expert
Community Expert ,
Feb 15, 2024 Feb 15, 2024
In Response To James354341835m9e

excess resource utilization is almost certainly because of cc services.

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Resources
Creative Cloud Desktop application
What is Creative Cloud?
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Download Adobe Creative Cloud apps
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Enable/Disable auto-update CC apps
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Uninstall Creative Cloud app
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Manage Your Plan
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Common Questions / FAQ
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Troubleshooting
Getting error while downloading/installing/updating?
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CC still shows trial after purchase?
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Unable to reach Adobe Servers?
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Difficulties signing in
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Install appears stuck or frozen?
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Creative Cloud sync related questions
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Creative Cloud Resources
Creative Cloud System Requirements
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Creative Cloud User Guide
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Adobe Help Center
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Creative Cloud Web
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Services Status Page
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Collaboration through CC apps
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