Install to another drive not working.

Community Beginner ,
Jun 21, 2022 Jun 21, 2022

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Hi,

 

I have CC install on C: drive.

 

I go to Pref>Apps>Change the install location to D: drive. CC refreshes. 

 

I install Photoshop and it installs on C: drive NOT D: drive.

I uninstall and reinstall and it still installs on C: drive. 

 

How do I install my programs on another drive?

 Am I doing somehting wrong? I've Googled the web and found no solution.

 

Thanks!

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correct answers 1 Correct answer

Community Beginner , Jun 23, 2022 Jun 23, 2022

OK! I figure it out!

 

I ran the uninstaller/repair found here - https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

I did a repair. Then opened CC. Pref > Apps > Install Location > Changed to the desired drive (D drive in my case) > Uninstalled Photoshop > Reinstalled Photoshop. BAM! It installed on the correct drive. I'm guessing CC was bugged.

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Community Beginner ,
Jun 21, 2022 Jun 21, 2022

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Sorry the face emoji is meant to be D drive.

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Adobe Community Professional ,
Jun 22, 2022 Jun 22, 2022

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Community Beginner ,
Jun 22, 2022 Jun 22, 2022

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Thanks Axel for your reply but I'm not sure this answers my question. 

To clarify. CC is install on C drive. When I change the preferences to install Photoshop on D drive it still installs on C drive. If I navigate to the D drive folder location (where photoshop should be installed) the folder is empty. 

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Adobe Community Professional ,
Jun 22, 2022 Jun 22, 2022

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How much free space is on each drive?

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Community Beginner ,
Jun 22, 2022 Jun 22, 2022

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C drive has only 5gb remaing.

D drive have over 1tb of free space.

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Adobe Community Professional ,
Jun 22, 2022 Jun 22, 2022

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quote

C drive has only 5gb remaing.


By @Galactic Fantastic

 

That is a problem.  Even if you manage to install it on the D drive, you will have performance issues.

You need more space for temp and system files, as well as Windows updates.

It's time for a larger C drive.

 

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Community Beginner ,
Jun 22, 2022 Jun 22, 2022

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This still doesn't explain why photoshop can't be install on the D drive. 

 

I've made more room on the C drive now. 50gb free. Why cant I install photoshop on the D drive though?

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Community Beginner ,
Jun 23, 2022 Jun 23, 2022

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OK! I figure it out!

 

I ran the uninstaller/repair found here - https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

I did a repair. Then opened CC. Pref > Apps > Install Location > Changed to the desired drive (D drive in my case) > Uninstalled Photoshop > Reinstalled Photoshop. BAM! It installed on the correct drive. I'm guessing CC was bugged.

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