Skip to main content
Inspiring
June 22, 2022
Answered

Install to another drive not working.

  • June 22, 2022
  • 3 replies
  • 3288 views

Hi,

 

I have CC install on C: drive.

 

I go to Pref>Apps>Change the install location to 😧 drive. CC refreshes. 

 

I install Photoshop and it installs on C: drive NOT 😧 drive.

I uninstall and reinstall and it still installs on C: drive. 

 

How do I install my programs on another drive?

 Am I doing somehting wrong? I've Googled the web and found no solution.

 

Thanks!

Correct answer Galactic Fantastic

OK! I figure it out!

 

I ran the uninstaller/repair found here - https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

I did a repair. Then opened CC. Pref > Apps > Install Location > Changed to the desired drive (D drive in my case) > Uninstalled Photoshop > Reinstalled Photoshop. BAM! It installed on the correct drive. I'm guessing CC was bugged.

3 replies

Galactic FantasticAuthorCorrect answer
Inspiring
June 24, 2022

OK! I figure it out!

 

I ran the uninstaller/repair found here - https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

 

I did a repair. Then opened CC. Pref > Apps > Install Location > Changed to the desired drive (D drive in my case) > Uninstalled Photoshop > Reinstalled Photoshop. BAM! It installed on the correct drive. I'm guessing CC was bugged.

AxelMatt
Community Expert
Community Expert
June 22, 2022
My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
Inspiring
June 22, 2022

Thanks Axel for your reply but I'm not sure this answers my question. 

To clarify. CC is install on C drive. When I change the preferences to install Photoshop on D drive it still installs on C drive. If I navigate to the D drive folder location (where photoshop should be installed) the folder is empty. 

Peru Bob
Community Expert
Community Expert
June 23, 2022

C drive has only 5gb remaing.

D drive have over 1tb of free space.


quote

C drive has only 5gb remaing.


By @Galactic Fantastic

 

That is a problem.  Even if you manage to install it on the D drive, you will have performance issues.

You need more space for temp and system files, as well as Windows updates.

It's time for a larger C drive.

 

Inspiring
June 22, 2022

Sorry the face emoji is meant to be D drive.