Issue trying to login during installation

[Robert24919877n85d]

I am having issues trying to log into my account while installing Acobat on my Mac. 

I have Mac OS 12.5, the password on the adobe website works, but not when I am trying to install the software the password magically doesn't work. How can I get this fixed. I tried chatting with customer service but they ended my chat. 

[John T Smith]

Read what Test Screen Name says in this message

Solved: Says password isn't correct. What can I do? - Adobe Support Community - 8238866

[Nancy OShea]

Enter your Mac device password; not Creative Cloud password.