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Keep getting Error code 1 on Mac - Already tried uninstaller and cleaner

New Here ,
Oct 02, 2021 Oct 02, 2021

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I am on macOS 11.6 and am trying to install Adobe CC. 

Uninstalling the Creative Cloud desktop app, and then reinstalling it results in error code 1 at 0.5% installation. Running the Adobe CC Cleaner Tool, and then reinstalling CC also gives error code 1 this time at 1% installation.

Reinstalling the Creative Cloud desktop app using an administrator accoundoesn't make a difference.
Creating another account and then installing CC on it works but I want to use it on my main account.
Thanks in advance.

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Creative Cloud , Installation

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Community Expert ,
Oct 03, 2021 Oct 03, 2021

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Community Expert ,
Oct 03, 2021 Oct 03, 2021

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quoteI want to use it on my main account.

==========

@agurcan,

Fix your Mac permissions.  Or use the new Mac user profile.  Your choice.

https://www.macworld.com/article/331835/how-to-fix-the-wrong-permissions-on-several-files-in-macos.h...

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Oct 04, 2021 Oct 04, 2021

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Once the apps are installed, any account on the computer can use it. It sounds like you have some corrupted files in your User folder, I'd start looking there if CC apps crash.

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