Keeping getting error DF016 when installing Master Collection

[R7Goodman]

Hi,

I am trying to install the cs5 Master Collection on my Windows 7 PC, and I get through to clicking install and before it gets anywhere it throws up an error that reads "ERROR: DF016: Failed to create required folders". On the Adobe knowledge base it says something about the file permissions, and I have tried to follow the instructions to allow full access to the program files folder. However I'm not 100% sure I did it right, and it still isn't working. But I don't understand why it would have an issue with the file permissions, all the other programs by other manufacturers have always intalled into there with no issues. Any ideas?

Thanks,

Ross

[Jeffrey_A_Wright]

R_7 you can find directions for adjusting file permissions in Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.  If you continue to experience difficulties I would recommend trying the installation in a newly created administrator account.  It is possible your current user accounts permissions may have been compromised.

[R7Goodman]

I followed the instructions on that page, and that didn't fix it. I also set up a new administrator user and tried installing on that account, that didn't work either.

[Manish-Sharma]

Are you installing the software in your C:/ or to a different drive? , If it is on the different drive then install the application in the c:/

Check after installing from the Hidden Admin account , to know  how to unable/disable the hidden admin account  follow the link :

http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vist...

If incase this doesn't work then create the folder as C:/adobe and then install the applications here...

[R7Goodman · Accepted solution]

Ah I've fixed the problem... What I did was uninstall all other adobe products, using Add/Remove Programs, and then the install just ran completely smoothly.

Thanks for the help tho!