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Lost the CD and Serial , need to know how i can get the Serial from the installed Adobe Acrobat software from the system

New Here ,
May 03, 2016 May 03, 2016

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Need to know how i can get the serial from the installed Adobe Acrobat Software from the laptop

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correct answers 1 Correct answer

Explorer , May 03, 2016 May 03, 2016

Ask Adobe for Your Acrobat Serial Number

It'd be unwise of me to skip the obvious - maybe Adobe can help! Depending on how, when, and from whom you purchased Adobe Acrobat, you may be able to contact Adobe and get your Acrobat serial number from them.

Visit the Adobe Find Your Serial Number Quickly page for more help.

Or You need to Dig up Your Acrobat Serial Number & Manually Decrypt It!

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Community Expert ,
May 03, 2016 May 03, 2016

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Hi,

I'm not sure if this will help you, but if you've registered your software, your serial number is available in your account details on Adobe.com. Just go to your account, under "Plans and Products," "View All," and look for "View your products."

Mike

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Explorer ,
May 03, 2016 May 03, 2016

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Ask Adobe for Your Acrobat Serial Number

It'd be unwise of me to skip the obvious - maybe Adobe can help! Depending on how, when, and from whom you purchased Adobe Acrobat, you may be able to contact Adobe and get your Acrobat serial number from them.

Visit the Adobe Find Your Serial Number Quickly page for more help.

Or You need to Dig up Your Acrobat Serial Number & Manually Decrypt It!

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New Here ,
May 09, 2016 May 09, 2016

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I have lost my original S#.  I have my 'upgrade S#' but that is evidentially not enough to load LR onto my laptop.  No, I don't have original packaging or DVD…I believe it was downloaded via internet…approx. 6 years ago.  So no cloud…it's not on my Adobe account.  I followed Adobe's advice and clicked on their chat…they were not able to help so sent me here.

Frustrated.

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Community Expert ,
May 09, 2016 May 09, 2016

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You have to register your program to have your serial number stored by Adobe in your account information page

If you lost your original number, your upgrade version will not install... as you have found

I know of no way that anyone can help find something that you lost

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Adobe Employee ,
May 05, 2016 May 05, 2016

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Community Expert ,
May 09, 2016 May 09, 2016

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Lost information - reply #1 in https://forums.adobe.com/thread/2008767

- page has links to programs to find an installed serial number in Mac or Windows

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