Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

M1 chip

New Here ,
Jun 21, 2021 Jun 21, 2021

I already install the creative cloud in my new Mac Mini M1 Chip. The window of the creative cloud do not do anything. It open but it won't let me click anything.

Any help?

TOPICS
Creative Cloud
407
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 22, 2021 Jun 22, 2021

Uninstal the app and reinstall using offline installer for M1 computers :

 

Brucgovn_0-1624355774013.png

https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 22, 2021 Jun 22, 2021

I am having the same problem, have uninstalled and downloaded/installed the M1 chip version, still not working.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 22, 2021 Jun 22, 2021
LATEST

Try with Solution # 3 from below link :

 

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

Also make sure Mac OS is updated

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines