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I subscribe to Photoshop CC, but I can't use because need serial number. I subscribe 2 mounth ago, and at first I use trial, I think its right, but now photoshop is blocking, but I pay twice (once a mounth). What can I need to do?
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Hi,
Be sure that you used the right email address to connect into CC .
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Yes, I have one email and use it
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Ok,Try this:
_ Close all applications (Cloud desktop also )
_ Delete opm.db file in :
Windows 7/8 -> C:\Users\UserName\AppData\Local\Adobe\OOBE
Macintosh -> User -> Library->Application Support -> Adobe -> OOBE
On mac it's the user library :
open Finder. On the menu bar, at the top, select Go to reveal the drop-down menu and then hold down the Alt key .
_ Launch Photoshop
_ Click "License this soft"
_ Enter your Adobe ID and password
Regards,
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That worked for me, I'm now able to login, thanks!
Not sure if it was aimed at me, but thought it was worth a try.
Cheers.
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Unfortunately nothing works for me
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MAC or WIN?
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win 7
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Try to check your hosts file .
Go to :
C:\Windows\System32\drivers\etc
_ Open the hosts file with notepad
_ Delete all the entries with Adobe ,for example (127.0.0.1 activate.adobe.com)
Retry
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thank you for help, but this's not working
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Dkuzemnkov are you on a managed network? If not then please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
You may also want to review http://forums.adobe.com/thread/1234635 which discusses this topic.
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Thank issue has been resolved. Thanks Kulkarni support service!
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Kulkarni is the best! Good Luck!
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I had a similar problem.
I had to unistall all my Adobe apps and reinstall them all.
I was then able to launch PS and login successfully again.
I've got issues myself not being able to lo into Creative Cloud to download Dreamweaver…