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No previous Version for CC14 (after CC15 install)

Community Beginner ,
Jun 16, 2015 Jun 16, 2015

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Hi

After i installed Version 15 i needed InDesign in CC14.

I have no previous Version CC 14 to go back for InDesign Photoshop or Illustrator.

But why?

See attached screenshot. I haven't a previous Version. BUT WHY?

My Collaegues can go back to CC14. All except me... whats wrong?

Bildschirmfoto+2015-06-16+um+17.14.27.png

(i know this Way:

1. Uninstall the Version 2015

2. Open the Creative Cloud Desktop Application

3. Click on Apps Tab.

4. And when you will scroll down you will see a heading with blue colored text which will read as " find additional apps" on the left hand side and " all apps" with a drop down arrow on the right hand side.

5. Click on the drop down arrow and choose" previous version " and you can then download the 2014 version .)

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correct answers 1 Correct answer

Adobe Employee , Jun 17, 2015 Jun 17, 2015
LEGEND ,
Jun 17, 2015 Jun 17, 2015

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Please specify the operating system of your computer , so that we can try with troubleshoot steps.

Did you tried Signing out and Signing in again??  or restarting computer once ?

Note :

You can also install CC 2014 using direct link .

Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release | ProDesignTools

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Community Beginner ,
Jun 17, 2015 Jun 17, 2015

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Hi, thank you.

Yes i tried signing out and in! And restart computer. Befor and After i deinstalled CC15.

no previous Version...

My specify:

Bildschirmfoto 2015-06-17 um 10.34.14.png

The Direct Link for 2014 doesn't work!

Fault indication:

Access Denied

You don't have permission to access "http://trials3.adobe.com/AdobeProducts/IDSN/10/osx10/InDesign_10_LS20.dmg?" on this server.

Reference #18.1fff645f.1434530179.53648a5

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LEGEND ,
Jun 17, 2015 Jun 17, 2015

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Step 1)

Click on the below link and open Photoshop Elements download link.

Do not close the page , simply keep it open.

Download Photoshop Elements products | 13, 12, 11, 10

Then click on below link and download direct Installer file  mentioned in step 2.


Step 2)

http://trials3.adobe.com/AdobeProducts/IDSN/10/osx10/InDesign_10_LS20.dmg


http://prodesigntools.com/adobe-cc-2014-direct-download-links.html

You may download Illustrator also , once you keep the Photoshop Elements page open , you will not get Access Denied error .

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LEGEND ,
Jun 17, 2015 Jun 17, 2015

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Quit Adobe Creative Cloud application /

1) Right click on Finder icon and  select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)

~/library

3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm.db file.

Once you had trashed Opm.db file  , launch Adobe Creative Cloud app , Sign in and check , whether Previous option is available or not ?

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New Here ,
Jun 17, 2015 Jun 17, 2015

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Same problem here for Illustrator, i need very quick the solutions!

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Adobe Employee ,
Jun 17, 2015 Jun 17, 2015

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Community Beginner ,
Jun 17, 2015 Jun 17, 2015

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LATEST

after x-times of deinstallation, signing on and off Cloud an restart it works!!

now i have all previous versions!!

thanks!!

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