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Phishing? McCorkell re unlicensced or pirated software

New Here ,
Dec 17, 2019 Dec 17, 2019

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Received a call from someone claiming to be from McCorkell in Sydney (though he gave 3 different company names during the call). He was calling on behalf of Adobe to let us know that we are using unlicensced / pirated software. I asked which software and he said he wasn't given that detail. He wanted an email address in order to send a file which contained the detail. I advised that we'd contact Adobe direct.

 

We're a small business and monitor all software on our machines - users don't have permission to install. It is highly unlikely there's unlicensed software. All software is registered with Adobe so they have a contact email address for our business.

 

Has anyone else heard from this company, or can anyone advise if this is potentially a legitimate call? 

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correct answers 2 Correct answers

LEGEND , Dec 17, 2019 Dec 17, 2019

Good for you saying you would contact Adobe directly.

 

I am 99.9999999% sure this is some type of scam.

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Adobe Employee , Dec 17, 2019 Dec 17, 2019

Test Screen Name is correct, Moragg82249299, we do not call up customers and tell them that they are using pirated software. Instead, you will receive a notification on screen, that the license is invalid or revoked.  For more information see https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html.

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Guest
Dec 17, 2019 Dec 17, 2019

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Moving to the Get Started forum from Community Help

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LEGEND ,
Dec 17, 2019 Dec 17, 2019

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Good for you saying you would contact Adobe directly.

 

I am 99.9999999% sure this is some type of scam.

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Adobe Employee ,
Dec 17, 2019 Dec 17, 2019

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Test Screen Name is correct, Moragg82249299, we do not call up customers and tell them that they are using pirated software. Instead, you will receive a notification on screen, that the license is invalid or revoked.  For more information see https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html.

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