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Photoshop doesn't open

New Here ,
Aug 08, 2024 Aug 08, 2024

Hi, 

My photoshop doesnt open on my Imac (Not responding and force quit) , I installed older versions, added photoshop to the accessibility and then restart the Imac, nothing works, 

Im using both photoshop 2024 and beta version. its a M3 chip, 16 GB, 250 Gb free space. 

Is there anyone who can help me ? I really appreciate your help in advance. 

655
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correct answers 1 Correct answer

Community Expert , Aug 08, 2024 Aug 08, 2024
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Community Expert ,
Aug 08, 2024 Aug 08, 2024

use the cc desktop app to uninstall (https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html)

 

uninstall all betas

test if problem's resolved

 

if not, uninstall problematic apps, restart your computer and reinstall the problematic apps.

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Community Expert ,
Aug 08, 2024 Aug 08, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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New Here ,
Aug 08, 2024 Aug 08, 2024

Thank you so much. I posted there.

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Community Expert ,
Aug 08, 2024 Aug 08, 2024
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New Here ,
Apr 18, 2025 Apr 18, 2025

My Photoshop will not open.  Running latest Win 11 Pro.

 

Previously I noticed Hypersnap 9 would sometimes lock up when accessing the files menu.  Coincidentally found Photoshop not working.  Reinstalled Photoshop and Hypersnap magically started working.

 

However, just had the same problem.  HSnap was failing and PS was also not running.  Reinstalled PS but now cannot get it to load.  

 

I deleted HSnap and PS.  Booted.  Ran the Adobe Cleaner and got rid of all the Adobe programs.   Reinstalled Creative Cloud and PS from there.  Still will not open.  Get the spinning circle for a bit, then again for a short time.   All I get is PS 2025 showing in Background Processes in Task Manager.  If I try again, get another PS process.  Never shows up in Open Apps.

 

No recent update to video drivers, etc.  Core i9-14900, 64GB RAM, plenty of drive space. GeForce RTX 4060 with current driver.

 

I'm also not finding a debug.log file.

 

Any hints?

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Community Expert ,
Apr 18, 2025 Apr 18, 2025
LATEST

what ps version?

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