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Photoshop won't open

New Here ,
Feb 01, 2018 Feb 01, 2018

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When I press the Photoshop icon, this gets opened and it is stuck on this.

Schermafbeelding 2018-02-01 om 15.03.31.png

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Creative Cloud

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correct answers 1 Correct answer

Adobe Employee , Feb 01, 2018 Feb 01, 2018

Michielj43059048, to resolve connection errors, per Michael's suggestion in post #1, please see Resolve connection errors with Adobe Creative Cloud and Creative Suite applications .

Please update this discussion if you have any questions regarding the steps listed in the document.

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Community Expert ,
Feb 01, 2018 Feb 01, 2018

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Hi michiel,

This is the screen that usually open up telling you that you need to sign in to your Creative Cloud account. It looks like the internet connection is not able to complete.

Check your connection, and if this continues, you may want to contact customer care to help resolve this.

Mike

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Feb 01, 2018 Feb 01, 2018

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Adobe Employee ,
Feb 01, 2018 Feb 01, 2018

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Michielj43059048, to resolve connection errors, per Michael's suggestion in post #1, please see Resolve connection errors with Adobe Creative Cloud and Creative Suite applications .

Please update this discussion if you have any questions regarding the steps listed in the document.

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New Here ,
Feb 01, 2024 Feb 01, 2024

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That's what my screen looks like

 

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Community Expert ,
Feb 01, 2024 Feb 01, 2024

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@Joi27713358p2qc 

 

reset your ps preferences, and post ps specific questions in the ps forum.

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