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A
ABLP
Participant
October 31, 2019
질문

Problème mise à jour application depuis installation MACOS Sierra 10.12.6

  • October 31, 2019
  • 1 답변
  • 329 조회

Depuis que j'ai mis à jour ma version de Sierra (10.12.6) sur un macbook pro, je ne peux plus ni installer d'application de la Creative cloud ni mettre à jour : lorsque j'essaye, rien ne se passe.

Merci !

이 주제는 답변이 닫혔습니다.

1 답변

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 31, 2019

ABLP, what error is preventing you from installing the Adobe Creative Cloud desktop application?  The error will be located in the install log.  Please see  https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-log-files.html for information on how to find the error that is preventing installation.

A
ABLP작성자
Participant
October 31, 2019

Bonjour, et merci ! Je viens d'aller vérifier dans install.org.

Je n'ai pas d'erreur mais 6 warnings. Cela peut il venir de là ?

Jeffrey_A_Wright
Jeffrey_A_Wright
Legend
October 31, 2019

I am sorry to hear that, ABLP, if you are unable to locate the error then please contact our support team at https://helpx.adobe.com/contact.html for direct assistance with installing the Creative Cloud desktop app.

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