
Copy link to clipboard
Copied
I have downloaded Adobe Acrobat XI from my university download site (so I know it's a legit, safe copy). When I run the .exe file, even as an administrator, it begins to extract using WinRAR self-extracting archive and stops with a pop-up error:
"Windows cannot find "C:\Users\UserName\AppData\Local\Temp\RarSFX0\Adobe Acrobat XI\setup.exe"
I scanned using Malwarebytes, AVG, Spybot, and ran a \scannow command. Nothing finds a corrupt file. Any ideas what could be causing the extractor to not work?
I am running Windows 7 on a 64-bit Dell laptop.
1 Correct answer
SOLUITION - I had to actually download a version of WinRAR extractor. Right click the downloaded AcrobatXI-Windows.exe file and choose "Open with WinRAR" (this option was not available until I downloaded the WinRAR application - apparently the extractor runs automatically but doesn't have full funtionality). Then I nagivated to the Adobe Acrobat folder in the WinRAR window and selected the setup.exe file to run. It opened and installed beautifully.
Copy link to clipboard
Copied
what file (with extension) was downloaded from your university site?

Copy link to clipboard
Copied
AcrobatXI-Windows.exe
When I double-click to open/run it, it automatically uses the WinRAR extractor.
Copy link to clipboard
Copied
right click that file then click "run as administrator".

Copy link to clipboard
Copied
Already tried that - it does the same things and gives the same error.

Copy link to clipboard
Copied
SOLUITION - I had to actually download a version of WinRAR extractor. Right click the downloaded AcrobatXI-Windows.exe file and choose "Open with WinRAR" (this option was not available until I downloaded the WinRAR application - apparently the extractor runs automatically but doesn't have full funtionality). Then I nagivated to the Adobe Acrobat folder in the WinRAR window and selected the setup.exe file to run. It opened and installed beautifully.

