Skip to main content
March 12, 2013
Answered

Problem extracting Acrobat XI setup.exe file - using WinRAR extractor - "Windows cannot find file...

  • March 12, 2013
  • 1 reply
  • 3878 views

I have downloaded Adobe Acrobat XI from my university download site (so I know it's a legit, safe copy).  When I run the .exe file, even as an administrator, it begins to extract using WinRAR self-extracting archive and stops with a pop-up error:

"Windows cannot find "C:\Users\UserName\AppData\Local\Temp\RarSFX0\Adobe Acrobat XI\setup.exe"

I scanned using Malwarebytes, AVG, Spybot, and ran a \scannow command.  Nothing finds a corrupt file.  Any ideas what could be causing the extractor to not work?

I am running Windows 7 on a 64-bit Dell laptop.

This topic has been closed for replies.
Correct answer

Already tried that - it does the same things and gives the same error.


SOLUITION - I had to actually download a version of WinRAR extractor.  Right click the downloaded AcrobatXI-Windows.exe file and choose "Open with WinRAR" (this option was not available until I downloaded the WinRAR application - apparently the extractor runs automatically but doesn't have full funtionality).  Then I nagivated to the Adobe Acrobat folder in the WinRAR window and selected the setup.exe file to run.  It opened and installed beautifully.

1 reply

kglad
Community Expert
March 12, 2013

what file (with extension) was downloaded from your university site?

March 13, 2013

AcrobatXI-Windows.exe

When I double-click to open/run it, it automatically uses the WinRAR extractor. 

kglad
Community Expert
March 13, 2013

right click that file then click "run as administrator".