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Problems with CS5 uninstall on Mojave

New Here ,
Sep 21, 2020 Sep 21, 2020

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I have the licenced CS5 on my Mac, which I've just updated to Mojave. I know that it dosn't run on Mojave and I'd like to uninstall it, but I'm running into issues. Whenver I try to use the uninstall, it displays the attached message. I'm not completely computer illeterate, but I'm by no means an expert. I've tried browsing several forums on the internet but can't seem to find the help I'm looking for. Does anyone have any advice or a workaround? 

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correct answers 1 Correct answer

Community Expert , Sep 21, 2020 Sep 21, 2020

Try uninstallation using the Creative Cloud Cleaner Tool.

-Manan

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Community Expert ,
Sep 21, 2020 Sep 21, 2020

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Pleas post the image like this so that we don't have to download the file to see it:

attach.png

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New Here ,
Sep 21, 2020 Sep 21, 2020

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Sorry about that! Here it is. 

Screen Shot 2020-09-21 at 4.41.01 PM.png

Screen Shot 2020-09-21 at 4.41.14 PM.png

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Community Expert ,
Sep 21, 2020 Sep 21, 2020

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New Here ,
Sep 21, 2020 Sep 21, 2020

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Thank you for your help! It doesn't list them in that area, and when I try to open them while looking at this spot, the same "needs to be updated" error appeaers as before. 

 Screen Shot 2020-09-21 at 8.04.07 PM.png

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Community Expert ,
Sep 21, 2020 Sep 21, 2020

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Try uninstallation using the Creative Cloud Cleaner Tool.

-Manan

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