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franciscor53092390
Participant
January 2, 2021
해결됨

Re: "You've been signed out" error every time I try to sign into Creative Cloud desktop ap

  • January 2, 2021
  • 1 답변
  • 5344 조회

I am having this same problem in Windows 10 (January 2021 here). As soon as I enter my password, or login via a third party such as Google account which I recently linked, I get a "You've been signed out" message from my Creative Cloud Desktop.

Are there any known solutions for Windows?

    이 주제는 답변이 닫혔습니다.
    최고의 답변: kglad

    start here carefully following the listed steps, https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

    1 답변

    kglad
    Community Expert
    kgladCommunity Expert답변
    Community Expert
    January 4, 2021

    start here carefully following the listed steps, https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html

      F
      franciscor53092390작성자
      Participant
      January 12, 2021

      Thank you kglad. One of the steps in your link solved my problem. I copy it below.

       

      Resolve issues while retrieving or storing license information

      Adobe apps must store and retrieve license information on your computer. Occasionally, an app is unable to store or retrieve this information because of issues in the license storage on your computer. Follow these steps to resolve this issue.

      WINDOWS

      • Open Services manager (press the Start key and type Services).

      • In the list of Services, right-click on Credential Manager.

      • Click Restart.

      • Relaunch the Creative Cloud desktop app.

      D
      default4bektzj70rxa
      Participant
      September 2, 2021

      Hi I am having the same issues and was just wondering how do you get to the services manager? Do I hit a start button on my computer? 

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