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Participant
March 5, 2014
질문

Restart Free-Trials?

  • March 5, 2014
  • 2 답변들
  • 1382 조회

Hi All,

I recieved an email stating that Adobe was going to allow me to "restart" my 30-day free trials for Photoshop, and Illustrator by simply clicking the "update" option in the Creative Cloud.

When I selected the "update" option for Photoshop, my trial wasn't reset. I was never given the option to "update" Illustrator, and now the Creative Cloud application is showing that both programs are "up to date".

Is there any way to restart my trial for the mentioned software?

Thanks!

이 주제는 답변이 닫혔습니다.

2 답변

LenaAxelsson
Inspiring
October 12, 2020

You will not be able to renew the mentioned software if you've already them for the trial period. Most of the trials are limited to 7 days and after that you've to upgrade to the premium version to keep continue.

Jeffrey_A_Wright
Community Manager
Community Manager
March 5, 2014

ShawnMKinney23 please open Photoshop and choose Help>Sign Out.  You will then be prompted to sign back in when reopening Photoshop.  This should allow you to continue to evaluate Photoshop for up to 30 days.

Participant
October 11, 2020

well i tried that, but it didnt work. ive tried uninstalling and reinstalling. it just says trial expired. how can i fix this? i wanna create art without having to always go through a hassle when restarting a trial

John T Smith
Community Expert
Community Expert
October 11, 2020

Trials are now 7 days and you only get one trial per product