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Restore Photoshop Elements 12 with serial # after app lost due to Windows Reinstall

Community Beginner ,
Nov 16, 2024 Nov 16, 2024

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Thanks to Microsoft, Windows had to be reinstalled after a Windows Update screwed up my PC.  I lost most of my applications, including Photoshop Elements 12.  I have the serial number for it. Can I restore it from Adobe?

Thanks for your help.

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correct answers 1 Correct answer

Community Expert , Nov 16, 2024 Nov 16, 2024

Only if you registered it and a download link is available on your account page.

https://account.adobe.com/products

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Community Expert ,
Nov 16, 2024 Nov 16, 2024

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Only if you registered it and a download link is available on your account page.

https://account.adobe.com/products

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Community Beginner ,
Nov 16, 2024 Nov 16, 2024

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Thanks so much. Since I had already signed in to the website, it took me right to that page and had my information. Whew! Some good news is nice!

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Community Expert ,
Nov 17, 2024 Nov 17, 2024

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You're welcome. icon_smile.gif

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Community Expert ,
Nov 16, 2024 Nov 16, 2024

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Moved from the Photoshop forum to the Download and install forum.

@susanb91429133 

Note that Photoshop and Photoshop Elements are two different programs.

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