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Retreiving old CS6 licence key

New Here ,
Jul 08, 2024 Jul 08, 2024

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Hi.

I need to install Photoshop and Lightroom CS6 on a new PC and new system.

Products were legally obtained and registered a long time ago on my Adobe account by now my product list is empty.

I lost my PS key but I have the key to LR... but I can't register it now because my license has been used (message after trying to register).

Of course, I use this key long time ago but as I said, the product list is now empty.

 

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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If you purchased through Adobe you can still find the license key here:

https://account.adobe.com/products

Mine still shows all the way back to CS5.5 so it should show your PS CS6 key.

However if you did not deactivate prior to migrating to a new system you may be out of luck. Adobe is no longer adding additional activations for CS products.

https://community.adobe.com/t5/download-install-discussions/signing-into-and-activating-legacy-adobe...

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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there are 3 ways to find/recover an adobe serial number.

 

1. search purchased materials: https://helpx.adobe.com/download-install/kb/find-serial-number.html

 

2. you can check your account (if you purchased from or registered with adobe AND you remember the adobe id used to purchase/register), https://accounts.adobe.com

 

3. if your adobe program is installed on another computer you can recover its serial number from that computer,

 

    (win:) http://www.belarc.com/free_download.html

    (mac:) https://mac-product-key-finder.com/

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New Here ,
Jul 09, 2024 Jul 09, 2024

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In my case only works option nr 3.

As I said before, I got the license key for LR and belarc shows the same, and he recovered my PS license key too.

So if I have both keys now the next step is to deactivate already installed programs before I install them on a new system I guess?

Or maybe I must try registering them on my adobe account first?

P.S. Big thanks for your help!

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Community Expert ,
Jul 09, 2024 Jul 09, 2024

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you can't register them, and there's no longer a benefit.

 

and yes, my previous post about deactivation is complete.

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Community Expert ,
Jul 08, 2024 Jul 08, 2024

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to restore activation count(s) you have to use a computer that has an activated app AND can connect to adobe's deactivation servers.  then open the app > click help > deactivate

 

NOTE: if you still use the app on that computer, this is risky in that the local activation may be removed, but the count still not restored because of a failure to connect with adobe activation servers.  and if that happens, you probably won't be able to re-activate on that computer.

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