Rush - part of the photography plan?

[brian_of_bozeat]

Why does the creative cloud app say that Premier Rush is part of my photography subscription?

I installed it and spent time using it to only find out at export time that it is in fact a trial and that I would need to pay extra to continue to use it. Poor show Adobe, that is underhand.

[Tacafy大尉]

brian_of_bozeat, Hello.
Rush is not included in the Photography Plan, but Rush has a free starter plan that can be exported up to three times, so it can be installed even in the Photography Plan.
Similarly, XD has a starter plan so it can be installed.
You can rest assured that there is no automatic transition to the paid plan after the experience ends.

[brian_of_bozeat]

That doesn't answer my question.

"Why does the creative cloud app say that Premier Rush is part of my photography subscription?"

Would you like to try again?

[Just Shoot Me]

I believe it is clearly explained.

That attitude isn't going to get you far. Best of luck to you.

[Tacafy大尉 · Accepted solution]

Well, sorry for not understanding.
Please refer to this site.
As you can see, the Photography Plan does not include Premiere Rush.

https://www.adobe.com/creativecloud/photography.html

To be sure, when you look at the display of the Creative Cloud desktop app, it seems to be misunderstood.

Since the Rush starter plan is a slightly different plan from a trial, it may be displayed in the application items included in the subscription.

[Ges30]

Strange answers!

Creative desktop clearly separate applications "available in your subscription" and "trial versions".

PR is in the "available in your subscription" as well as Photoshop which is part of the Photography plan. 

Do you mean Photoshop is only a "waste your time" version?

OK. I install Photoshop once again (must be installed each time you want to use it) and guess what? It does not start. Not a surprise.

I guess it is the same for XD and Bridge. I will not spend more time installing debugging fake applications.

I will not waste time renewing my subscription.

[ColinOatley]

This "correct" answer is not accurate or helpful. The Creative Cloud app still claims that Premiere Rush is included in the Creative Cloud photography plan. It's false advertising. It's bad business to lie to your customers. Here's a screen shot captured 2021-01-28.

[Kilroy238]

We have "attitude" because we are being scammed!!!

What is says on the website is NOT what it says on our computers with what we are supposed to get with the photography plan as has already been pointed out.

You don't want attitude fine tell those morons to FIX IT so we don't waste time downloading it only to find out we've been screwed!!!

Just what does  "FREE WITH YOUR MEMBERSHIP" sound like to you?

[jabauman123]

Agreed!  Very annoying!  I installed Premier Rush, experimented with the tutorial, then learned there's an extra fee to use it.  I actually hit "export" at the end of the tutorial, not realizing I just waisted one of three free exports.... LOL... Silly me!  

BTW,  Adobe Premiere Elements 15 has very similar features and sells for about $50.  I'll continue to use this reasonably-priced alternative.

[Just Shoot Me]

PS Elements 15 hasn't been for sale for years. The current version is 2020.

[jabauman123]

Good point... Get Premiere Elements 2020 at Best Buy for $59 or online as cheap as $29.

[sharp_reliability5CC8]

Agreed! Have the same question. I've got glad to see Rush in my photo subscription, installed it on my phone, cancelled the subscription to another app... and found out it is just a trial. Having a great day -_-

[johnm90424783]

It clearly states that Premiere Rush is part of my Photography Plan however after downloading it, spending an hour or so on YouTube tutorials I now find that it isn't.

This is criminally misleading such that I am contemplating submitting a claim to MoneyClaim online for my wasted time.

Bad PR by Adobe and I would like some explanation whilst I search for alternative editing software and contemplate cancelling my subscription.

A conversation within your team is NOT satisfactory!!! 

[neili97219040]

I've just had the same problem and it's April 2020 now. Rush still shows up as you show it, included in my subscription.

Poor Show Adobe.

[Sgt_Hulka]

I too am very disappointed.  The Photography plan is missing some basic video editing.  Many of us photographers occassionally dable in video but not enough to warrant spending money on the All apps plan.  Instead of adding video editing to LR you should just include Rush for free and provide better connections to LR.  The photography plan is $120/yr with great features.   Rush for another $120/yr is way over priced.  Most of us photographers will never use it enough.  At least make it only a few $ per month more.  I would consider it.

[ProDesignTools]

Actually, Photoshop itself includes some basic video editing. For more info, see:

https://helpx.adobe.com/photoshop/user-guide.html?topic=/photoshop/morehelp/video.ug.js

[ColinOatley]

November 2020, and Adobe STILL hasn't fixed this. The Creative Cloud app STILL shows that Premiere Rush is included in my Photography Plan. It still says Premiere Rush, it does not say Premiere Rush Starter. VERY IRRITATING. Adobe needs to fix the Creative Cloud app. Either show that "Premiere Rush Starter" is Available, or to show "Premiere Rush" in the "Trials" list.

Here's a screen shot to illustrate the problem.

[TanyaKristine]

January 2021 ... still the same issue. I wasted my time going through the tutorial only to see that I only get 3 exports. I tried talking to the online customer service and they closed the convorsation on me. Extreamly unprofessional in my opinion. 

If it says it is included, that to me means it is included in the fees I am already paying. Not it is included if you pay more. Such a dissapointment. 

[markisgold]

Agreed. It is now Feb. 25, 2021 and I just experienced the same thing. Saw that Rush was part of my photography plan; installed it; spent a few days experimenting and viewing YouTube tutorials; even exported once to see how it works... and BOOM, I get notified that I only have two exports left and thus realize that it's only a trial. Liars is the only word to describe this marketing approach.

[XaxStar]

Adding insult to injury, latest version didn't work either. I jumped in looking for something easier to use than the (free) Davinci Resolve, found Rush in my apps, and why not? I installed and spent several hours troubleshooting it just to find that it is a trial version (name it as you want, 3 exports, partial video support, it is a trial)

[davidd27355173]

I just spent an hour trying it out to see if it works for me just to find out the same thing.  Another fail by Adobe.

[Ges30]

What Takafi wants to say is: This is not because Adobe writes "Rush is included in your plan" it is true. You must go to the small lines of your contract to see the opposite.

This could be a mistake. But keeping this displayed for two years is not. Letting you play with rush, spend time to learn it until you find you must pay to continue are just crooks methods. Why are'nt we surprised?

[jimf45663751]

Same here.  "Free with your membership". Photo Plan.  Installed, ran tutorials, started a small video, then "Export 3 videos for free, then you have to puuchase full product".  Not gonna happen.  Uninstalled. Waste of time.

[TonyFielding125]

Yes, I have just fallen down the same trap. Download Premier Rush only to find after putting effort in to learning it that is is not free with the Photography Plan. What CC displays is totally misleading.  I am not grumbling that it isn't included, but I am very unhappy that I was misled into trying it only to find it is not part of my plan. After that experience I certainly won't consider subscribing to it.

[johno39304439]

Really disappointing of Adobe and misleading. I too assumed after seeing 'included in your plan' that we could use it. After glancing at the program I thought it would be a good video editor for my wife. She tried to learn it, and spent several hours on it. Now it is useless and she lost several hours of work. As I said, this is a dumb and counterproductive misleading way to treat your customers. Doesn't someone realize this is not the way to go these days?