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Participant
March 12, 2018
Question

Subscription cost increasing AGAIN

  • March 12, 2018
  • 33 replies
  • 54889 views

I'm going to cancel my subscription too. I'm tired of paying exorbitant fees month after month. $72.99 a month? From $52.99? I don't see inflation at that level.

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33 replies

sunnya32000603
Participant
July 10, 2019

I think we have to think about Adobe alternatives as they increase their price very frequently. It's killing our pocket.

Abambo
Community Expert
Community Expert
July 10, 2019

sunnya32000603  wrote

I think we have to think about Adobe alternatives as they increase their price very frequently. It's killing our pocket.

Since the introduction of CC I've seen one price increase of the $-price. There may be local price fluctuations due to devaluations, but nothing influenced by Adobe.

There was some shouting a few months ago, because Adobe tested locally a change of availability of the Photography plan. That has been retired so the Photography plan is still available for 10$/month.

ABAMBO | Hard- and Software Engineer | Photographer
Daniel E Lane
Inspiring
July 12, 2019

lol, Abambo​, I guess there are just some people that have to complain for the sake of complaining. I have seen the same thing. 1 price increase. That's it. And that was a while ago.

Participant
May 3, 2019

I will cancel my Photography Plan subscription if it doubles. I use Photoshop about twice a year anyway. If I can find something close to Lightroom in power and cataloging, I will change, otherwise, I'll buy the standalone version of LR.

Abambo
Community Expert
Community Expert
May 3, 2019

B_Taylor  wrote

I will cancel my Photography Plan subscription if it doubles. I use Photoshop about twice a year anyway. If I can find something close to Lightroom in power and cataloging, I will change, otherwise, I'll buy the standalone version of LR.

Currently the Photography plan is still at about 10$/10€. There are no plans that I have knowledge of that this will change. However there is a discussion currently going on here: Where is the 20Gb Photography Plan?

My personal feeling: There is, however, a tendency to move to the cloud model (so having the pictures loaded up to the cloud). I have around 3Tb of picture data in constant expansion. I use Photoshop and I would love to keep the possibility to edit with Photoshop. That is currently not possible with Lr -- the cloud based Lightroom.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
May 8, 2019

I have been retired 15 years and only use Photoshop chiefly as a container for several plug-in.  (Skylum Software, Topaz Labs, Lumenzia)  To be clear, I do not use Lightroom or cloud storage.  I do all my RAW processing in Capture One and use their catalog system.  Photoshop makes it easy for me to integrate work from a number of other applications and there are a few situation where Photoshop's tools are better than most other programs.

I have almost 4TB of images and live in an area where high speed Internet is prohibit-ably expensive.  Cloud options simply do not work.

I would hope that if there is going to be a price change, Adobe would consider a Photoshop option that does not include Lightroom or cloud storage.  In other words, a bare bones Photoshop and Adobe Camera RAW editor.

I do not make any money from my photography and I live on a fixed income.  This is just a hobby that I enjoy.

Daniel E Lane
Inspiring
January 17, 2019

Well you are quite the contrary one aren't you! Adobe offers some of the best professional level design software on the market, for graphic design. Game design is a whole other market, very niche, not their bag.

rayek.elfin
Legend
January 17, 2019

professional "level design" software - 't was a words pun. I had hoped the three emoticons would have conveyed the joke better.

Aside from the pun, I am glad to see that you put a qualifier in your statement. Adobe is indeed king of the graphic design software market, though not nearly so much in other creative markets. Web, Game, Video, Film, 3D, 2D animation, digital painting,... As you said, Adobe's products play a role in these markets, but are hardly "the best". In some of these Adobe's products have a marginal presence (Web, 3D, Games), in others more capable industry level products prevent Adobe from dominating.

I would have to disagree that the game design market is niche: compare the US game market revenue of ~17 billion dollars to the ~9 billion dollars US graphic design services revenue (2015-2016). Games is by far a larger world-wide market.

Anyway, it is quite possible (and even preferable in a number of cases) to remove Adobe software from your pipeline, and be regarded as a creative professional. Depends on the job and market which you happen to work in. Some of the software out there puts Adobe's efforts to shame.

Participating Frequently
January 9, 2019

Just got an email this morning that my subscription is increasing again too. AGAIN. This will be the third time.

And I continually see discounted subscriptions for new users, when people who have been loyal customers for YEARS just get price increases.

I swear DaVinci Resolve is good enough to move to now that Fusion is also built in, so I'm just going to move to that. It's a one-time payment thats equal to 2 months payment of Adobe now.

Screw this Adobe, you're biting the hand that feeds you.

ProDesignTools
Community Expert
Community Expert
January 9, 2019

Guessing that the increase has to do with continued weakness of the Australian dollar, unfortunately... From looking at a chart, the value relative to the US Dollar is near a 10-year low.

When Creative Cloud was first introduced in 2011 and went on sale in 2012, the AUD was worth over US$1.00. Currently the AUD/USD exchange rate is the lowest since that time. If Adobe doesn't periodically adjust the AUD pricing, then their net sales (always denominated in USD) would decline substantially.

Anyway, that's likely what explains it. If you have any questions or comments, here is how to get in touch with Adobe Support directly:

Contact Customer Care

Participant
January 9, 2019

Auswebedge  wrote

One could argue the office suite provides way more value to our business than Adobe CC, at 1/6th the cost.

Office is a completely different target. You can't compare one against the other.


Was just one example. Also the cost and what's being provided is irrelevant. Are you saying Adobe is the only company affected by a weak AUD?

We have subscriptions for many other services and none have increased in the last 12 months due to the weak Aussie dollar.

MadisonLeupp​ or other mod please delete my out of office autoreply above - can't believe there are no options to edit posts.

Daniel E Lane
Inspiring
December 18, 2018

Seems like there are a lot of new kids in here who are just starting out trying to be professional and not understanding how good they have it with the pricing of software. Kids, this is stupid cheap compared to how it was just a few years ago. Back when you updated your software with every version at a cost of $1500-$2000 a version. Or getting a package of software for $6500. And in order to stay competitive, you updated with every version which came out every 12 to 18 months. The prices now are nothing and really, they are just the pice of being a professional. If it's too expensive, maybe you shouldn't be playing around with professional software, or you need to find another line of work.

Abambo
Community Expert
Community Expert
December 18, 2018

It's not that it is really cheap, but compared to the upgrade prices we paid, the new pricing structure is competitive. It even allowed us to "upgrade" 3 licenses of different design suites to the all apps increasing effectively the possibilities to our people. And we added easily 2 licenses, because the monthly payments did not shock the same managers that at the time refused the acquisition of the perpetual licenses.

If you are a hobbyist and you where used to upgrade each 20 years only, then it is expensive indeed. But you can take the subscription on the month. Doing work for your club? Take the subscription for a month or two and the brochure is done and printed.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
December 4, 2018

I was a professional graphic designer for over 20 years and have used Adobe software since day one. When InDesign came out in 1999, I was the first in the door of management, petitioning the design department to change to InDesign from Quark Xpress. Lack of competition had made Quark arrogant, their costs increasing, their service decreasing. We all fled to InDesign as soon as it came out, we all couldn't wait to get away from Quark, they stopped treating us well and they lost our loyalty.

Adobe is now doing the same thing. After 20 years of being a dedicated Adobe customer, I canceled my subscription to Creative Suite. I used InDesign, Illustrator, Photoshop, and Acrobat. Continuing to use those programs now is prohibitively expensive. $635 every year. In only four years that's over $2500. In just six short years I'll have paid out almost $4000. And that's if they don't raise the subscription rates.

I am now semi-retired. I would like to continue creating art. I have personal work I want to create, a few local charities for whom I create work, and maybe even an occasional paid job. I'm broken-hearted that after 20 years I now have to give up what I have spent my entire career learning because I can no longer use these programs without an expensive ongoing subscription.

I understand there is a cost to software, I don't expect to have the programs for free. But surely there should be a model that would support small freelancers, and people such as myself.

Most designers use InDesign, Illustrator, and Photoshop and then also Acrobat to make their PDFs. Couldn't there be a bundle for us? Couldn't there be an option to lower our cost if we agree to fewer or no updates?

Abambo
Community Expert
Community Expert
December 4, 2018

laduck  wrote

Couldn't there be a bundle for us? Couldn't there be an option to lower our cost if we agree to fewer or no updates?

There is... it’s called all apps. No need to choose between the programs, you get all in one basket.

You are doing your math: 2540 USD for 4 years. That’s less then we paid each 4 years in upgrade costs. And we can do the upgrades at our pace, the users get every app and they do not need to choose... And because it is cheap we added 50% licences to our pool.

I know, it’s hard for people not working at a professional level but the tools are professional tools and they are good. Sometimes there is a flaw in and Adobe then needs to work hard because all the users paying on the month want to get their software working.

If there would be a 3 out of all the apps bundle, people would rant why there isn’t a 4-products bundle. Or a 2 products bundle, for those that use only 2 products.

And then there are those who do not want to use the cloud. Or who do need only 50Gb or those who need 300Gb.

And not to forget those who use only RGB pictures and do not do CMYK. Why offereing a CMYK workflow?

Adobe has taken a wise choice. You get the all apps for 50USD per month. It’s cheap for the level of programs you get. For those 50USD you can use your 3 applications and as a bonus, yoou have 17+ in addition. You will not use them all. Animation may be to complex for you, Dreamweawer may be less design oriented then you need, XD could be much design oriented.

If you do it as a hobby, either put the money in it, like you do when going to the gym or buy a substitution product as you could buy a hometrainer. If you do use the programs for a living you will be better off than before.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
October 13, 2018

They really need more bundle options like they did on the old box products. For example, Production Premium. It included After Effects, Premiere, Photoshop and Illustrator. That is perfect for what I need these days. That I would gladly pay $25-30 a month for. $53 a month for a bunch of stuff I don't need is just too high.

They are going the way of Apple and the iPhone now and a number of colleagues and myself haven't upgraded to the X from the 7 because that cost of $60 isn't justified either. The whole subscription model was nice when it came out as it was a nice comfortable price and you didn't have to worry about buying a large update every year, but they need to cool it on the price increases or people will look elsewhere. Adobe I really hope you look into some sort of freelance discount. Thanks

Abambo
Community Expert
Community Expert
October 26, 2018

This is a quite fruitless discussion, as the subscription model is quite successful. There was only one price increase since its existance. Its, however, a different discussion if a price is correct or to high. I still own an iPhone 6+.There is no relation between a telephone and the software system. Do not compare Apple with Adobe. Apple is very often a « I want it » phenomena as Adobe is a « I need it » situation.

But anyway prices are not decided on an engineering level, and as this discussions are good for a while, arguments wear out.

Adobe is successful. As long as Adobe is successful Adobe will not change the strategy. And this is a purly commercial decision.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 18, 2018

I found my Adobe Creative Cloud subscription fee for team had been suddenly raised nearly double from A$54.99 to A$101.19.  Adobe support team explained my promotional price from 2015 is finished in Aug last month.  I think this is absolutely unacceptable without notice - 3 years later.  They asked me to refer to their email back to 2015!!

franchescao77442882
Participant
August 7, 2018

QuarkExpress is very similar to InDesign. QuarkExpress is offering half price off for all customers switching from InDesign and it’s a perpetual license!  I have to switch since we can’t do offline deployment.

Abambo
Community Expert
Community Expert
August 7, 2018

franchescao77442882  wrote

QuarkExpress is very similar to InDesign. QuarkExpress is offering half price off for all customers switching from InDesign and it’s a perpetual license!  I have to switch since we can’t do offline deployment.

QuarkXpress was the market leader before. They lost market share because of their expensive license policy and their slowness for implementing new technology. Good luck if you changed. I'm sure you can do great work in QuarkXpress.

However, Adobe allows offline and on-line deployment.

ABAMBO | Hard- and Software Engineer | Photographer
franchescao77442882
Participant
August 8, 2018

Abambo,

You are wrong. InDesign is not available for offline deployment, not even as part of a VIP account or by purchasing a volume license. This is the only reason we will be forced to switch. QuarkXpress is offering half off if you can prove that you are switching from Adobe and it will end costing less than InDesign in the long run. We would agree to pay more for InDesign, but Adobe won't sell it to us for offline deployment. Some government clients require computers to be offline and we can't use subscriptions. 

Inspiring
August 6, 2018

A year ago, I was told by a man in India I was getting a "senior citizen rate" for $29.99 a month when I upgraded from CS6 (they revoked my license for a legitimate copy) to CC. Now I get an e-mail today that my subscription is increasing to $52.99, a 76 percent increase.

Thanks, Adobe.

Abambo
Community Expert
Community Expert
August 7, 2018

I suppose you add a promotional offer limited in time. The standard subscription price increased, but not that much.

Your CS6 license is still valid, if you did not sell off the software and license.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
November 25, 2018

I call it greed because Adobe allowed me to update my programs for 5 years before calling my license not legit. I can't prove my case because the company is out of business. If it were fake, Adobe should have let me know when I was updating and registered the program. Adobe wasn't always the standout page layout program. it was Quark for page layout, they were the top at one time. Adobe can and will be challenged in the future. I hope it's because of their bad practices.