Copy link to clipboard
Copied
I downloaded Illustrator and Photoshop, and i tried both normally running and running as admin the set up apps, but they won't start. Can anyone help?
hi,
you should use the cc desktop app from here https://creative.adobe.com/products/creative-cloud to install your ai and ps.
did you?
if not, do so.
if you did, was there any problem during installation?
if not, reset your preferences -
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
photoshop: https://forums.adobe.com/thread/375776
Copy link to clipboard
Copied
hi,
you should use the cc desktop app from here https://creative.adobe.com/products/creative-cloud to install your ai and ps.
did you?
if not, do so.
if you did, was there any problem during installation?
if not, reset your preferences -
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
photoshop: https://forums.adobe.com/thread/375776
Copy link to clipboard
Copied
What OS are you running?