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CWP98
CWP98
Participant
May 11, 2015
질문

Trying to download previous PS CC version. Why can't I see "previous versions" in CC app?

  • May 11, 2015
  • 1 답변
  • 301 조회

I'd like to download the previous version of Photoshop CC (currently have PS CC 2014). I have tried the help document explaining how to use the desktop CC app and look at the "previous versions". My app does not include previous versions though. I have tried re-installing Creative Cloud and saw the same issue.

Screenshot shows my app on the left which just lists new apps to try and the right is from the help document.

이 주제는 답변이 닫혔습니다.

1 답변

Govardhan.V
Govardhan.V
Participating Frequently
May 11, 2015

Previous Version option is not available for Trial Customers.

May I know whether you had purchased subscription ?

CWP98
CWP98작성자
Participant
May 23, 2015

YES! Subscribed since Nov 2014 on this PC.

CWP98
CWP98작성자
Participant
June 6, 2015

Hi Christy,

Please download the latest version of CC desktop app from the help document below:

Creative Cloud for desktop

Regards,

Sheena


I have the latest version currently. If I try to unistall to replace with a newly downloaded copy, the CC Adobe window prevents me from unistalling. It says that since I have other adobe products installed that require CC, it can't be uninstalled. Why would I have to uninstall all Adobe products (and actions BTW), in order to install the CC application?

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