Trying to renew student membership for Creative Cloud, but the code the university provided is not working.

[drewp31425566]

I was updating Creative Cloud, then updated Photoshop. When I opened it up it said that I had begun my free 30 day trial. I then went to my university's website for a new code to renew my account. The code provided for me did not work, I even updated my email on my account to my student email, as the university's website said it may help. I still am unable to renew my account. Thank you in advance!

[Bani Verma · Accepted solution]

Hi,

Please check the following links:

Serial numbers, redemption codes, and product codes | Student and Teacher editions

Redemption code help

If you still need help, mention the code in a personal message i'll check and let you know if the redemption code is valid or not.

Let us know if this helps.

Regards,

Bani

[drewp31425566]

That worked. Thank you so much!

[Bani Verma]

You're Welcome.

Regards,

Bani