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When I click one Update button in the CC Desktop app, it ends up wanting to update all my apps. See screen shot below. I clicked the Update button for Premiere Pro v22 and this is what ended up happening. Not wanting to update all my apps at this time, I had to click Cancel repeatedly on the other apps to stop the process.
I have a new iMac, M1 chip, running macOS 11.6 (Big Sur). Is this a bug with CC Desktop running on Big Sur (or with the M1 chip)?
Ok, thanks for the update, Stefan. I could not reproduce the behavior you described when I ran through the update process on three different computers.
If you continue to encounter any problems with the update process, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.
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Stefan, you mentioned that this is a new Mac. What process did you use to put the Adobe apps on the new computer? Did you use the method listed in https://helpx.adobe.com/download-install/using/download-install-new-computer.html, or was the migration assistant used to copy the apps to the computer, Stefan?
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I followed the method in the link you provided; I did not use a migration assistant. I was able to install just the apps I selected at first; it's when I wanted to update one of them that an "update all" process was triggered.
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Ok, thanks for the update, Stefan. I could not reproduce the behavior you described when I ran through the update process on three different computers.
If you continue to encounter any problems with the update process, then please begin a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen.
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Hi Jeff, I have problem with latest update..error code 113.. any advice? Thanks
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Rene, if you also migrated your apps to a computer using Apple's new processor, then see https://community.adobe.com/t5/download-install-discussions/can-i-run-my-adobe-apps-on-apple-compute... for steps you can take to repair the damage done by the migration assistant.
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Hi, Jeff..
Sorry I didn't see this message until now.
I have still the same problem. I use only pc. Not Apple.
I have found solution before. And it worked till now. I do it in command prompt. reset something.. Now doesn't work.. So I need another solution. Any idea?
Thanks.. Rene
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Thanks for the update, Rene. The public discussion you responded to though is related to computers running macOS.
Please contact our support team at https://helpx.adobe.com/contact.html?rghtup=autoOpen so any error you are encountering on the computer running Windows can be resolved.
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