What is the correct install location?

[finkboon]

All of the 2019 apps have installed to the Creative Cloud folder in Users/username/Creative Cloud Files. They are no longer in /Applications. Is this the new install location?

[Bani Verma · Accepted solution]

Hi Finkboon,

There have been no changes made to the install location, the apps should get installed in the /Applications folder.

Please check if the location has been changed in the CC desktop app;

If you don't see any changes in it, then please go ahead and contact our support teams via phone/chat: Contact Customer Care. https://helpx.adobe.com/contact.html

Our product and tech experts will be able to help you out best! as they can hop on a remote session to troubleshoot this further.

Let us know if you have any questions.

[finkboon]

Thank you Bani, I have changed the install location back to /Applications.

[Bani Verma]

Glad to hear it has been resolved!

Feel free to reach out if you run into any other questions or issues in the future. Thanks!