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why isn't my trial not working? keeps saying buy now

sandyl45683517
New Here ,
Jul 30, 2015 Jul 30, 2015

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I've just bought a new computer that had some old programs on it and I'm trying to put photoshop on my Mac and it keeps saying buy now. How can I get rid of this and get my 30day trial?

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correct answers 1 Correct answer

jbm007 Community Expert
Community Expert , Jul 30, 2015 Jul 30, 2015

There may have been a trial version on the machine.

Run the app cleaner and try again.

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

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jbm007 Community Expert
Community Expert ,
Jul 30, 2015 Jul 30, 2015

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There may have been a trial version on the machine.

Run the app cleaner and try again.

Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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