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Why this company charged me for 59.96$ when I canceled subscription?

New Here ,
Jan 05, 2022 Jan 05, 2022

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Acrobat Pro DC
59,96 US$

I did cancel a plan, before the end of the month and later it charged 59.96$. WTF? return my money

 

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correct answers 1 Correct answer

Adobe Community Professional , Jan 05, 2022 Jan 05, 2022

If you cancelled as claimed, you received a confirmation email. Check your spam folder before contacting Adobe.

This user forum can't help you with billing matters.

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal busi

...

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Adobe Community Professional ,
Jan 05, 2022 Jan 05, 2022

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If you cancelled as claimed, you received a confirmation email. Check your spam folder before contacting Adobe.

This user forum can't help you with billing matters.

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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