Adobe Creative Cloud Desktop Window Opens Automatically on Startup

Explorer ,
Jun 11, 2015 Jun 11, 2015

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Starting with latest update for Adobe Creative Cloud Desktop, every time I boot up, the Creative Cloud Desktop window opens automatically. I want the Creative Cloud Desktop program to launch on system startup, but I do not want the window to open each time I boot up. Why does this happen, and how can I stop it?

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Explorer , Jun 25, 2015 Jun 25, 2015
Indeed seems to be solved in 2.1.2.114!B.T.W. does anybody know how you can check manually for updates of the Creative Cloud Desktop? I cannot find a menu-item for this.... So I've to installed via Download Adobe Creative Cloud apps | Free Adobe CC trial

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LEGEND ,
Jun 11, 2015 Jun 11, 2015

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Explorer ,
Jun 11, 2015 Jun 11, 2015

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The post you linked to unfortunately stops the desktop app from launching in the background at all. I am having a problem with the app window popping up when I boot up, but I still want the app to run.    

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Participant ,
Jun 11, 2015 Jun 11, 2015

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I too have the same issue since updating the Creative Cloud app to v 2.1.0.108. It also seems to take an age to load up.

As with David_B I want the app to run in the background but not to appear everytime I start up my computer.

I'm running Windows 7 64 bit

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Explorer ,
Jun 11, 2015 Jun 11, 2015

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Same here, the new version of Adobe Creative Cloud Desktop keeps popping up every time after wake from sleep!

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Explorer ,
Jun 12, 2015 Jun 12, 2015

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I suppose then that this is an issue with the latest update to Creative Cloud Desktop.Here's to hoping that Adobe resolves this issue soon.

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Participant ,
Jun 12, 2015 Jun 12, 2015

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Is anybody else seeing this screen when the Adobe Creative Cloud app first opens?

Looks like another issue with the latest update to Creative Cloud Desktop

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Explorer ,
Jun 12, 2015 Jun 12, 2015

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I have not tried to install new software or update existing software since installing the Creative Cloud update, so I would not know. Has this been consistently happening?    

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Participant ,
Jun 12, 2015 Jun 12, 2015

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Neither have I. This Error Screen appeared the first time the Creative Cloud app opened after the update yesterday and continues to appear on a regular basis upon booting up my computer. It never happened before the update.

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Explorer ,
Jun 12, 2015 Jun 12, 2015

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OK, beforehand on Windows... the darn thing used to log out ALL the time... you'd open any app and then it would log out...

OK, so I'd log back in... and it would be happy until the next time I opened an Adobe app...

NOW>>..after this update... it appears to stay logged in at all times... BUT

The Creative Cloud window pops open every 5 minutes or so... even if I'm not using an Adobe app... This is getting ridiculous...

My Mac installation... no problems...  Oy....  Hoping they can fix this soon....

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Explorer ,
Jun 12, 2015 Jun 12, 2015

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OK, it appears to be happening because it cannot connect to the server... But if you hit reconnect it then connects.

I think the app doesn't wait long enough for a response... I know its not my internet connection, or my firewall... I've been at various locations today with this problem....

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Explorer ,
Jun 12, 2015 Jun 12, 2015

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For me, the window opens after Creative Cloud Desktop logs in to my account, and when I go in to airplane mode, the window pops up again to tell me that I lost my internet connection. The window pops up again when I turn off airplane mode and reconnect to my account. I believe that this Creative Cloud Desktop release was Adobe preparing us for the Creative Cloud 2015 release of its software which is supposed to come out Tuesday, June 23. Since this release seems to be loaded with problems and CC 2015 is right around the corner, I don't doubt that an update will make its way out some time soon.   

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New Here ,
Jun 13, 2015 Jun 13, 2015

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hmmm , mine even pops up again after my iMac goes in sleep mode for some minutes - so basically it unfolds all the time by itself. Extremely annoying and hopefully fixed very quickly .....

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Explorer ,
Jun 13, 2015 Jun 13, 2015

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I talked with Adobe Customer Support yesterday in an effort to see what they had to say about it, and they insist that if you uncheck "Launch on System Start", it will still load in your Task Tray but not open the window. I tried it, and it is not true.

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Explorer ,
Jun 14, 2015 Jun 14, 2015

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Another update for the cc app today... hopefully this fixes it...

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Explorer ,
Jun 14, 2015 Jun 14, 2015

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the new update 2.1.1.110 seems not to solve this issue. Adobe Creative Desktop still popup after sleep.

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Adobe Community Professional ,
Jun 14, 2015 Jun 14, 2015

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For me on a Mac with Yosemite, it seems not to be a problem after the 2.1.1.110 update.

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Explorer ,
Jun 14, 2015 Jun 14, 2015

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I have confirmed that this update does not resolve the issue in question. I would report the bug to Adobe if I knew who to reach out to. My attempts to convince Adobe Customer Support that the problem was not with me, but with the rather with the program proved futile.    

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Community Beginner ,
Jun 15, 2015 Jun 15, 2015

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Still happening on my mac too - version 2.1.1.110, OSX 10.10.3. Window pops up on every wake from sleep. Annoying.

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Adobe Community Professional ,
Jun 15, 2015 Jun 15, 2015

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Did you tried removing Adobe Creative Cloud from Login Items ?

macosx-login-items.png

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Explorer ,
Jun 15, 2015 Jun 15, 2015

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I wonder if this "bug" is not a bug in the eyes of Adobe. Perhaps Adobe wanted to redesign the automatic launch feature to open the window. I miss having the little cloud sitting in my task tray all the time, but perhaps Adobe wanted to redesign Creative Cloud so it doesn't have to sit in my task tray. I have a hard time believing that though.    

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Adobe Community Professional ,
Jun 15, 2015 Jun 15, 2015

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Here's my theory (have no idea whether it's correct): Adobe has been quite successful in getting a large number of beginners to subscribe to the Creative Cloud. But a lot of them are not very technical. There are a lot of questions like, "How do I open my Adobe?" or "Where is the InDesign that I just downloaded".

Making the Creative Cloud window more available makes it easier for them to launch apps. Notice that it now says "Open" beside each of the installed apps (that's new with the past version or two).

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Community Beginner ,
Jun 15, 2015 Jun 15, 2015

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Just the latest update for me has caused this to happen.  Don't like it, one additional step when you login to close/minimize the creative cloud app.  On-line tech support states it has never minimized.  Well it had been for me in Windows 8.1.

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Explorer ,
Jun 17, 2015 Jun 17, 2015

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I've contacted Adobe Care (and hopefully I've some contact later this day). I've got a message that their team is investigating this now and working on a fix. Hopefully a quick fix will be available!

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Explorer ,
Jun 17, 2015 Jun 17, 2015

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Thank you for trying again. Perhaps enough people have approached Adobe with the issue now, and at last, something is going to be done about it.

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