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C
Chris ILines
Participating Frequently
August 14, 2013
Answered

Can a single AdobeID have multiple seats?

  • August 14, 2013
  • 11 replies
  • 98958 views

We have 3 users who are running Adobe applications on two computers at the same time.  Will we need to create extra AdobeID's for these users so that they can install Creative Cloud on their 2nd workstations?

This topic has been closed for replies.
Correct answer Kartikay_Sharma

Thanks for getting back to me, but that is not the question.

Can multiple licenses be installed by a single ID or does each license require an individual ID?

Can a single ID install all ten seats we have?

Thanks


Hi Chris,

IF the product you are running is a Prepetual(Volume) License Then yes , you can use a single Adobe Id for all the Installations or Computer.

But, if the product in question is Creative Cloud Subscription , I am afraid you can purchase a single subscription/seat under a single Adobe ID only .

I hope this would help .

Regards,

Kartikay Sharma

11 replies

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nitesh_chouhan
Participant
November 1, 2018

Hello Chris,

All adobe application can be installed on 2 computers with same email id, however if you want to go for third computer eiter you can sign off from any one of last two computer or go for team subacription , also you can give a try by creating a new adobe account.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 7, 2019

nitesh_chouhan  wrote

Hello Chris,

All adobe application can be installed on 2 computers with same email id, however if you want to go for third computer eiter you can sign off from any one of last two computer or go for team subacription , also you can give a try by creating a new adobe account.

You need one license per user in all cases.

ABAMBO | Hard- and Software Engineer | Photographer
shawn_starc
shawn_starc
Inspiring
September 17, 2018

With a single Adobe ID. You can activate the subscription on 2 devices not more than that as per their EULA.

If you want to use it on more than two devices then they provide Team licenses too.

Adobe Creative Cloud for teams | What is Creative Cloud for teams?

Compare plans | Adobe Creative Cloud for business

Go for above link to get to know more about this

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
August 7, 2019

shawn_starc  wrote

 

With a single Adobe ID. You can activate the subscription on 2 devices not more than that as per their EULA.

 

If you want to use it on more than two devices then they provide Team licenses too.

 

This is not true. You can install on multiple devices, activate on 2 devices and concurrently use on only one device.

On how many computers can I use my Creative Cloud subscription?

 

Team licences (Creative Cloud for teams) are similar to individual subscriptions, but they come with tools for centralized management and installation. A company can buy X licences and allocate them as they necessitate to users who need to create an Adobe ID for that. If a user leaves the company or gets allocated different tasks, the licences can be allocated to a different user.

ABAMBO | Hard- and Software Engineer | Photographer
ProDesignTools
Community Expert
ProDesignToolsCommunity Expert
Community Expert
August 7, 2019

Abambo is right in all respects. Whether for an Individual or Teams subscription, each license allows multiple installations but only two activations for a single user.

And in addition to central management and license reallocation, the Teams membership also provides some other exclusive benefits/advantages as well.

 

What Are the Differences Between Creative Cloud for Teams vs. Individuals?​

J
jon.vielhaber
Participant
August 8, 2018

Making end users setup one more login and remember one more password is a pain in the ass. If they have problems and require a reinstallation, it's usually a couple day process because I can't get into their adobe account in the middle of the night when I'm fixing it, and they can't remember their password. We used just just buy a license for every computer we purchased. We've now changed our model to installing the free PDF printers on every computer and only installing the full Acrobat when and if they can justify the added headache. Less cost, less pain in the ass.

D
danielk50062624
Participant
June 27, 2018

We have about 70 licences for Lightroom. All needing unique e-mails. The management of this is proving to be a full-time job and simply not worth the cost in man-hours.

This is the solution Adobe:

  • Buy a subscription for whatever creative cloud package you need, valid for 2 concurrent sessions (this needs to be explicitely written into the EULA).
  • To add an additional 2 concurrent sessions to the single ID, you pay the same fee again. So now one ID can be used for 4 concurrent sessions. The amount of cloud storage increases accordingly.

So on and so forth. I'm a software developer, this is not a difficult thing for Adobe to do, and would be extremely useful for their customers. They are simply too busy counting their billions.

If they don't do it, someone else will.

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
June 27, 2018

You are aware that this is a very old thread?

If you look at it, the Photography plan (I suppose that one is what you are referring Lightroom license) is meant for single users or small photography shops.

If you want additional comfort, you need to pay the price. You have Creative Cloud for teams and for Enterprise.

May I ask what your business is, that you have 70 Lr licenses running? May be there is a customized solution for you? Did you contact Adobe on this?

ABAMBO | Hard- and Software Engineer | Photographer
N
noonindo
Participant
November 27, 2017

LMAOOOOOOOOOOOOOOOOOOOOO!

I just wanted to know if my gf could use my account at the same time as me... This had me dying!

Thx for the LOL's

    R
    RD Photo
    Participant
    August 30, 2017

    I was humored and saddened as I read through the various customer posts and the horrible Adobe replies. Clearly, Adobe still does not get what cloud services are all about by forcing multiple accounts past two installations. This, of course, breaks everything that cloud services were designed for. You can not as a single user share your settings, assets, etc. across more than the two computers. Hu? Really? Can a company as smart as Adobe miss that? It seems so to me from how I read these "answers". Now, maybe through constant deactivation of one machine and activation on another you can technically share your stuff, but really, who else using cloud services forces their customers down that path? Why has Adobe put "Cloud" in the name when it's clearly not a proper cloud service?

    I sure hope Adobe wakes up soon and creates a licensing policy geared toward users and embraces true cloud capabilities.

    I agree with much of what David Gewirtz says in this article addressing this topic: http://www.zdnet.com/article/adobes-uncreative-cloud-licensing-wall/

      L
      LuckyLindy
      Participating Frequently
      August 9, 2017

      Not sure why so much confusion here. Forget the EULA and just do things morally/legally (meaning use the account that purchased the non-teams version.) The control to prevent bad behavior, from Adobe's POV is the limit of two simultaneous active MACHINES using  one Individual (vs Team) account. They are giving you the ability to log in and install CC on as many machines as you like; but you will only be able to install and use it on two machines at a time. If you log in as a first timer, or start up from an already installed but not activated computer,  CC will tell you you both licenses are used and that you need to do one of two things: go to one of the active computers and sign out (deactivate) or, right there in the dialog box, deactivate all active computers and sign in. I have CC on my Mac at home, my PC at work and my son has it on his Mac at school. Most often, on my PC, I forget that I am not logged in and CC tells me so; I'll usually just deactivate all machines so I can log in right then and there on the PC and use CC. That just means I will need, or my son will need, to sign in again on our our respective Macs. Remembering to sign out of my PC when I am done is another matter...but you can't fault Adobe for any inconvenience; they aren't giving this stuff away. All they ask is that you keep it legal/responsible; if that's not acceptable, buy another individual or a Team account. It's only fair, I think. Frankly, I am very happy with the flexibility to be able to use CC cross-platform and gladly put up with the above process the few times I need to use that third computer.

        H
        Hungry Joe
        Known Participant
        August 10, 2017

        Hi Lindy, a relevant perspective for sure, and I like the practical moral approach. One criticism of your view though is that I think you break the EULA by having two users share the account. Probably Adobe turn a blind eye and are glad you subscribe. The system is good but does have room for improvement e.g. my position "...a guy with more than two machines. How can I up my license quantity without creating fake email addresses?"

        L
        LuckyLindy
        Participating Frequently
        August 11, 2017

        I am not sure, you may be right. The EULA is too involved and, as you say, if I/we do the moral thing, they probably do turn that blind eye. No harm is done. I am not clear what you mean about fake email addresses (I must have missed it from your post). If I owned two Macs, and signed in on each with the same (my real adobe email) account, then I have acted in accord with Adobe's licensing. If my son opens one of those Macs and starts using Photoshop, are you saying Adobe has an issue with that? Again, I think realistically, they want a maximum of two machines using one user account. Like you, I would like to be able to purchase additional 'seats' for that one (my) user account—somewhat discounted, if you please.

        coagmano
        coagmano
        Participant
        July 19, 2017

        Old thread, but the question is still not answered with a reference to the EULA or other official documentation.

        When the Adobe help site specifically says that a licence can be active on two computers but only used on one at a time: On how many computers can I use my Creative Cloud subscription?

        The confusion continues

          C
          chinzorigb88865406
          Participant
          February 23, 2017

          Please help me ADOBE staff.  I have a 3 piece Student and teacher ADOBE CC account. And we are all 3 license redeemed on 1 ID. But 2 device only installed CC. But can not install 3rd device. And new ID adding a 2nd license give a Already Redeemed. How to fix this? Help me. Hurry reply please. May i deactivate from 1st ID and adding 2nd iD ?????? POssible

          A
          Anonymous
          August 26, 2013

          Yes, you can have multiple seats for a single ID.

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