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Creative cloud won't sign in?

New Here ,
Nov 15, 2013

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adobe creative cloud won't sign me in i tried uninstalling it and installing it again ,and i tried changing my password , but it did not work?

i need to download adobe software but i can’t because the creative cloud is not signing in?

please help?

(i use mac 10.9)

Try uninstalling  Creative Cloud using Uninstaller and reinstall it.

Download the uninstaller from below link

Uninstall the Adobe Creative Cloud desktop application

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Creative cloud won't sign in?

New Here ,
Nov 15, 2013

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adobe creative cloud won't sign me in i tried uninstalling it and installing it again ,and i tried changing my password , but it did not work?

i need to download adobe software but i can’t because the creative cloud is not signing in?

please help?

(i use mac 10.9)

Try uninstalling  Creative Cloud using Uninstaller and reinstall it.

Download the uninstaller from below link

Uninstall the Adobe Creative Cloud desktop application

Topics

Creative Cloud

Views

12.9K

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Adobe Employee ,
Nov 16, 2013

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Hi aayooyaa,

What is the error message you are getting?

Regards,

Romit Sinha

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New Here ,
Aug 11, 2014

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Hello, Romsinha,

I have seen having similar problems, (expect I'm a Windows 7),

and I get no error message, other than "You've been signed out, please login to continue"

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Adobe Employee ,
Aug 11, 2014

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Are you on a managed network. Do you have any security software installed on your machine.

Regards,

Romit Sinha

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New Here ,
Sep 19, 2014

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im having the same problem. I can't sign in to Creative Cloud, and I have Norton Antivirus. Please help. I need to use Creative Cloud for homework.

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New Here ,
May 19, 2015

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we have the same problem

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Adobe Employee ,
May 20, 2015

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New Here ,
Oct 29, 2014

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I got same problem - any resolution or workaround - anybody. We pay for this service so we would like to use it. And we have deadlines...

Windows 8.1 and it used to work.

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New Here ,
Nov 21, 2014

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ı have also same problem ı cant login

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New Here ,
Nov 24, 2014

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I also have this problem ( windows 7 ).

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Guide ,
Nov 24, 2014

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Try below step once.

Hold windows key on your keyboard and Press R key.

In Run window, type inetcpl.cpl and click on Ok

Click on Connections > LAN settings.

Check if any of the boxes are checked other than automatically detected settings.

If yes, Uncheck it and check Automatically detected settings.

Click on Ok and keep the Internet Properties window as open.

Try signing in to Creative Cloud desktop

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New Here ,
Nov 29, 2014

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This worked thank you!

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New Here ,
Dec 22, 2014

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Thank you!!!!

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New Here ,
Dec 23, 2014

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Thank you sam.am! Finally I was able to log in!

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