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Need to activate Adobe Photoshop CS3 again but it won't work

New Here ,
Apr 12, 2015 Apr 12, 2015

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Hello happy Photoshoppers,

I've been using Photoshop for a while now and never felt the urge to upgrade to a newer version. So I'm still using CS3 (Extended Edition), which i bought back in 2006 or so. Since then it's been working perfectly.


Last week it prompted me to activate my copy of the program again, which wouldn't work eventually; I entered my serial number but the connection can't be established, which I find weird since I can access the internet without any issues. I also tried to deactivate my firewall (Avast + Malwarebytes), no success either. Tried it on another PC, nothing.

I'm using Windows 8.1 (on both PCs) with the most up to date hardware drivers and flash and stuff.

Please help me 🙂 Thanks for any ideas in advance.

Best regards
Kai

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correct answers 1 Correct answer

Community Expert , Apr 12, 2015 Apr 12, 2015

uninstall ps cs3, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall using your serial number and the installation files.

Downloadable installation files available:

...

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Community Expert ,
Apr 12, 2015 Apr 12, 2015

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uninstall ps cs3, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall using your serial number and the installation files.

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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New Here ,
May 03, 2015 May 03, 2015

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Hi kglad‌,

thank you for your reply. Unfortunately it didn't work after 3 tries of complete deinstallation + CCleaner swipe.

I really need Photoshop, so what can I do instead to reactivate it??

Thanks again

Best

Kai

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Community Expert ,
May 04, 2015 May 04, 2015

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what problem/error do you see?

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New Here ,
May 04, 2015 May 04, 2015

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It sais "no connection". When I try again, the same error is displayed. Phone activation isn't possible anymore as you sure know.

Screenshot 2015-05-04 17.22.10.png

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Community Expert ,
May 04, 2015 May 04, 2015

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New Here ,
May 15, 2015 May 15, 2015

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Solved it; the hosts-file contained wrong information about adobe servers. Thanks for your support!

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Community Expert ,
May 15, 2015 May 15, 2015

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you're welcome.

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New Here ,
Jan 12, 2017 Jan 12, 2017

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Hi, I have the same issue. Where do you find the host file ? How did you correct it to the right server?

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Community Expert ,
Jan 12, 2017 Jan 12, 2017

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confirm that you can connect to the secure adobe servers.

for help with that and other common secure adobe.com connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

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